Customer Service & Support Jobs in Kenya

No selling involved. You will provide fast, accurate responses to customer inquiries, resolve complaints, and ensure excellent customer satisfaction throughout the whole process.

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.

The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains.

The Customer Support Specialist ensures customers receive prompt, professional, and empathetic support through the optimization and execution of customer support workflows. This role facilitates effective communication between customers and the software development team and contributes to the growth and success of TrueSight.

We are looking for a Customer Service Assistant and Hair Stylist at a wig shop. Hair styling, sales and customer service skills are essential. You will perform wig consultation, selling, wig installation, preparing and styling wigs. This will involve preparing and styling wigs by flat ironing, curling, hot combing, lace cutting and brushing.

The successful candidate will be responsible for managing landlord/tenant relations, overseeing rent collection, and ensuring accurate billing and reporting for properties under management.

Events and Partnership Lead who is passionate about customers and their satisfaction. Someone motivated to be part of a young energetic team.,

The Head of Customer Experience (CX) holds overall responsibility for defining and executing our customer experience vision and strategy. This leadership role ensures that every stage of the customer journey —reflects the client's core values of quality, reliability, and excellence from the first point of contact to post-purchase support.

Minimum of 5–7 years’ experience in credit management or debt collections within microfinance.

TML Ltd. is seeking a dynamic and customer-focused Relationship Officer to join our team. The role involves managing client relationships, promoting financial products, and ensuring customer satisfaction. As a Relationship Officer, you will act as the main point of contact between TML and its customers, helping individuals and small businesses acce

TML Ltd. is seeking a dynamic and customer-focused Relationship Officer to join our team. The role involves managing client relationships, promoting financial products, and ensuring customer satisfaction. As a Relationship Officer, you will act as the main point of contact between TML and its customers, helping individuals and small businesses acce

Our client in the Betting & Casino industry islooking for an experienced Customer Care Executive to join their growing team. The idealcandidate must have worked in a betting company and/or casino and is confident in handlinghigh-volume client interactions

Our client Nobel Lending, an online and offline SME lending company, is looking for a call centre agent to join their team. The assignment will strictly be a commission-based assignment

Our client Top Sea C&A Logistics is looking for a Customer Care and Social Media Executive.

Optimise Outsourcing Ltd is a leading company dedicated to providing exceptional services to clients across various sectors. We believe in empowering our customers with outstanding support throughout their journey with us from initial engagement to aftersales care. We are looking for an energetic, dedicated, and multi-lingual Customer Service E ...

Our client, a rapidly growing retail and e-commerce brand offering a wide range of women’s, men’s, and kids’ fashion, beauty, cosmetics, wigs, and accessories, is seeking a detail-oriented and highly organized Operations & Fulfillment Associate.