DUTCH SPEAKING CALL CENTER AGENTS
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Job summary
Fluency in Dutch language and a professional level of English is required.
Experience Length:
No Experience/Less than 1 year
Job descriptions & requirements
Responsibilities:
• Represent the company and their clients on a topnotch level, providing high quality customer experience via telephone, chat and e-mail;
• Handle inbound voice sales orders (order processing, upselling, comparisons), customer service inquiries (billing, tracking, description details, etc..);
• Achieve excellent customer satisfaction, focusing on the clients’ needs and offering the best possible solution.
What the company offers:
• Very good base salary.
• Attendance bonus + personal performance related bonus.
• Additional language bonus.
• World-class training provided.
• Career Development Program.
• Great work environment and an inclusive culture.
Requirements:
• Fluency in Dutch language and a professional level of English is required.
• Comprehensive training will be provided, making this role accessible to candidates with varying levels of experience.
• Possess a positive attitude and attention to detail.
• Exceptional interpersonal and communication skills are essential, both verbal and written.
• Outgoing, professional manner with an infectious energy that inspires confidence in clients.
Job location: Nairobi
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