Customer Service & Support Jobs in Kenya

We are a private security company and seek to recruit qualified personnel for the post of Customer Service Representative.

Our client, a fast-growing UK-based short-let and serviced accommodation company managing 80+ properties listed on Airbnb and Booking.com, is looking for a proactive and customer-focused Guest Services Executive to join their remote team.

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.

Our client in the steel manufacturing industry is seeking a confident, customer-focused, and sales-oriented Front Office & Sales Representative to manage front-office activities while supporting business development and sales growth.

Chanteq Ltd is hiring an energetic Field Sales Executive in Nairobi to grow our iPhone financing network. You will onboard smartphone retailers, train shop staff, and respond rapidly to merchant calls to close customer financing deals. Requires 1–2+ years in field sales or phone retail, strong negotiation skills and fast execution.

Assistant Sales Representative – Alcohol Wholesale

Assist the store keeper in receiving supplies and also make deliveries to our customers in a timely and accurate manner.

We are seeking a Collections Agent to contact customers, recover overdue payments, negotiate repayment plans, and meet monthly collection targets. The ideal candidate should have strong communication skills, basic computer literacy, and the ability to work under pressure.

Execute daily cold/warm calls using standardized bilingual scripts (English & Swahili). Effectively communicate the value of our "free credit assessment" to drive app downloads and profile completion.

Our client, a growing travel and ticketing company in Nairobi, is seeking an experienced Ticketing & Travel Operations Agent to manage airline reservations, ticketing, travel consultancy, and day-to-day travel operations. They must be IATA certified, highly proficient in Amadeus GDS, and experienced in airline ticketing and fare construction.

MyAccurate Books is seeking a motivated and results-driven Call Agent to engage prospective customers, qualify leads, conduct product demonstrations, follow up on potential clients, and convert opportunities into sales. The ideal candidate should have strong communication and persuasion skills, a passion for sales, and the ability to consistently w

Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a disciplined, persistent, and results-oriented Recovery Officer Intern to support the recovery of long-outstanding and defaulted loan accounts.

Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a confident, customer-focused, and results-oriented Call Center Agent Intern to support customer follow-up, loan collections, and portfolio performance.

Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a detail-oriented, analytical, and trustworthy Verification Officer Intern to support customer verification, credit risk management, and fraud prevention.