Customer Service & Support Jobs in Kenya

Responsible for resolving customer issues via online channels and over the phone

Fred Black Insurance Brokers Ltd is a dynamic and rapidly growing company in the Insurance Brokerage sector.

We are a private security company and seek to recruit qualified personnel for the post of Customer Service Representative.

Our client, a fast-growing UK-based short-let and serviced accommodation company managing 80+ properties listed on Airbnb and Booking.com, is looking for a proactive and customer-focused Guest Services Executive to join their remote team.

作为一线服务团队的“大脑”，管理复杂案件、质量保证和现场运营。

Initiate outbound calls to corporate customer leads, introduce products, explore needs, screen for potential leads and drive deal closure; be responsible for customer follow-up and CRM record-keeping, and achieve sales targets and outbound call process metrics. Requirements: clear communication skills, strong stress tolerance, goal-oriented mindset

A well-established specialist clinic in Nairobi seeks a warm, articulate and highly organised Customer Care Executive. You will be the voice of the clinic: the first person our patients speak to and the person who keeps every booking, message and record in order.

You'll be the voice of Reliance Broadband. You'll help customers with account, billing and connection issues and make sure every customer ends the conversation happier than they started.

Hakki Africa Ltd is a leading provider of vehicle financing solutions, dedicated to helping individuals and businesses secure affordable and flexible auto loans. We are seeking highly organized individuals capable of managing multiple tasks efficiently, think analytically, and approach challenges with creative, practical solutions.

The job holder is responsible for overseeing, managing daily operations and to driving the performance of customer experience at Betika. The job holder is responsible for ensuring excellent customers service, effective and efficient issue resolution and the overall satisfaction and experience of Betika Customers across all social media platforms.

As Operation Customer Expert (Local/Expat) you will be responsible for monitoring and applying a predetermined set of rules and guidelines to user-generated posts in order to best determine whether the communication is acceptable.

MyAccurate Books is seeking motivated Sales Field Agents to generate leads, engage prospective clients, demonstrate our accounting solutions, build strong customer relationships, close sales and achieve set targets while helping businesses adopt smarter financial management tools.

To ensure timely collection of outstanding debts as per agreed terms and limits.

The Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally.

Our client in the steel manufacturing industry is seeking a confident, customer-focused, and sales-oriented Front Office & Sales Representative to manage front-office activities while supporting business development and sales growth.

Assistant Sales Representative – Alcohol Wholesale