Customer Service & Support Jobs in Kenya

No selling involved. You will provide fast, accurate responses to customer inquiries, resolve complaints, and ensure excellent customer satisfaction throughout the whole process.

We are seeking a Customer Care Representative with at least one (1) year of experience to join our team in Westlands. The ideal candidate will be customer-focused, well-spoken, and comfortable using a smartphone to manage customer interactions and service-related tasks in a fast-paced environment.

The role focuses on managing day-to-day customer interactions, driving customer engagement, resolving escalations, and translating customer insights into actionable improvements that support business growth.

The Customer Service Representative (CSR) is responsible for delivering exceptional, professional, and solution-oriented customer support across all Sated Skin customer touchpoints. The role involves handling inquiries, resolving complaints, providing skincare guidance, and ensuring accurate documentation within the CRM and related systems. The ...

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.

The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains.

The role will maintain existing dosing and dosing control equipment, install new ones and respond to challenges in customer/end-user facilities

The Ideal candidate should have experience in export-import processes, strong problem-solving skills, and a customer-focused approach.

Nawiri African Sprouts Limited – Fast Credit is looking to fill in the above positions with dynamic, self-driven and results oriented individuals with skills in customer management and tele-collections.

The Customer Service Executive is responsible for meeting the Customer Care Department Standards.

As a Telesales Representative at Nairobi Central Hardware Ltd, your role is to connect with customers, process orders accurately, & ensure seamless communication between sales, dispatch, & logistics teams. To perform effectively, you must be familiar with key SOP sections covering order handling, stock availability, customer disputes, & deliveries.

Hakki Africa Limited is a fast-growing Car financing Company dedicated to helping individuals own vehicles through flexible and accessible financing solutions. We are seeking highly motivated and versatile Individuals to join our KPI Management and Vehicle Sales teams.

our client is a dynamic and forward-thinking Managed Service Provider (MSP) dedicated to delivering exceptional IT support to our UK-based clients. We foster a culture where the customer always comes first and invest in our team's growth and development. We are looking for an enthusiastic individual to join our UK helpdesk team.

We are seeking an experienced Senior Claims Officer to join our team. The successful candidate will be responsible for managing claims related to both motor and non-motor business. They will ensure that claims are processed accurately and efficiently, while maintaining excellent customer service.

The Group Travel Specialist & Team Lead is responsible for leading the tours operations team and planning, coordinating, and leading group travel programs for business, leisure, religious and educational clients. The role ensures seamless execution of tours abroad, high-quality customer experiences, operational efficiency,and revenue growth.

We are seeking a friendly, organized, and computer-literate individual with strong online marketing skills to join our team as a Customer Service / Receptionist.