Customer Service & Support Jobs in Kenya

The Customer Care / Marketing Officer will be responsible for welcoming clients, handling customer inquiries, coordinating service bookings, promoting garage services, and ensuring excellent customer satisfaction. The role also involves marketing the garage services to attract and retain customers.

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

To serve as the primary bridge between GenKazi’s innovative technology and the human aspirations of our users. Your mission is to transform every interaction into an opportunity for empowerment—ensuring that every job seeker feels heard and every employer feels supported, ultimately fostering a world-class service culture that drives user reten ...

The Mini Mart Assistant is responsible for supporting daily store operations, ensuring excellent customer service, maintaining product availability, handling cashier duties, and keeping the store clean, organized, and compliant with operational standards. The role requires reliability, attention to detail, and the ability to work in a fast-paced

X1X provides laptops through an affordable 12-month PAYGO (Pay-As-You-Go) model We are not looking for smooth-talking salespeople who chase easy numbers. We are hiring disciplined Field Representatives In following areas: Ongata Rongai - Kiserian area, Mlolongo- Athi- river area, Kikuyu-Wangigi area, Kasarani-Mwiki area, Thika- Mangu area -

Buy Simu Limited is looking for a confident, customer focused and reliable Call Centre Agent to join our team. The ideal candidate should be flexible, committed, and able to work in a fast-paced environment while delivering excellent customer service.

The Security Team Lead ensures governance, compliance, enforcement, and incident management across all sites, standardizing SOPs, strengthening access controls, reducing abuse, and driving centralized, tech-enabled security operations.

Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Business Continuity Plan (BCP) – Dispatch / ISP Lead

Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Dispatch Agent.

The ideal candidate will have a passion for fashion, excellent customer service skills, and a proven track record in retail sales.

The Customer Care Agent will be responsible for handling customer inquiries, complaints, orders, and feedback while ensuring excellent customer service experience. The role involves maintaining positive customer relationships, resolving issues promptly, and supporting company sales and service operations.