Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

The post holder will:
•    Perform various duties on assigned accounts such as recording, verification and validation of customer’s details as received from Clients.
•    Advise customer on ways of clearing their debts while communicating to them on the importance of paying their debts and consequences of non-payment.
•    Portfolio performance
•    Monitoring and control
•    Act as a mediator for disputes between customers and principals/Clients
•    Locate and notify customers on defaulted accounts by mail, telephone, or scheduled visits in order to ask for payments
•    Record information about financial status of customers and status of collection efforts in the company’s system.
•    Respond to all correspondences e.g. e-mail, telephone, postal mail.
•    Organize, manage and implement the most suitable debt recovery method and techniques.
•    Negotiate credit extensions if and when required.
•    Preparation of reports as required

QUALIFICATIONS
•    3 YEARS OF EXPERIENCE
•    DIPLOMA OR DEGREE IN OR RELATED COURSE
•    Prior experience in the same field.

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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