Customer Service & Support Jobs in Kenya

The job holder is responsible for overseeing, managing daily operations and to driving the performance of customer experience at Betika. The job holder is responsible for ensuring excellent customers service, effective and efficient issue resolution and the overall satisfaction and experience of Betika Customers across all social media platforms.

MyAccurate Books is seeking motivated Sales Field Agents to generate leads, engage prospective clients, demonstrate our accounting solutions, build strong customer relationships, close sales and achieve set targets while helping businesses adopt smarter financial management tools.

Fred Black Insurance Brokers Ltd is a dynamic and rapidly growing company in the Insurance Brokerage sector.

We are a private security company and seek to recruit qualified personnel for the post of Customer Service Representative.

Our client, a fast-growing UK-based short-let and serviced accommodation company managing 80+ properties listed on Airbnb and Booking.com, is looking for a proactive and customer-focused Guest Services Executive to join their remote team.

Hakki Africa Ltd is a leading provider of vehicle financing solutions, dedicated to helping individuals and businesses secure affordable and flexible auto loans. We are seeking highly organized individuals capable of managing multiple tasks efficiently, think analytically, and approach challenges with creative, practical solutions.

As Operation Customer Expert (Local/Expat) you will be responsible for monitoring and applying a predetermined set of rules and guidelines to user-generated posts in order to best determine whether the communication is acceptable.

To ensure timely collection of outstanding debts as per agreed terms and limits.

The Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally.

Our client in the steel manufacturing industry is seeking a confident, customer-focused, and sales-oriented Front Office & Sales Representative to manage front-office activities while supporting business development and sales growth.

Assistant Sales Representative – Alcohol Wholesale

Assist the store keeper in receiving supplies and also make deliveries to our customers in a timely and accurate manner.

We are seeking a Collections Agent to contact customers, recover overdue payments, negotiate repayment plans, and meet monthly collection targets. The ideal candidate should have strong communication skills, basic computer literacy, and the ability to work under pressure.

Our client, a growing travel and ticketing company in Nairobi, is seeking an experienced Ticketing & Travel Operations Agent to manage airline reservations, ticketing, travel consultancy, and day-to-day travel operations. They must be IATA certified, highly proficient in Amadeus GDS, and experienced in airline ticketing and fare construction.

MyAccurate Books is seeking a motivated and results-driven Call Agent to engage prospective customers, qualify leads, conduct product demonstrations, follow up on potential clients, and convert opportunities into sales. The ideal candidate should have strong communication and persuasion skills, a passion for sales, and the ability to consistently w

Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a disciplined, persistent, and results-oriented Recovery Officer Intern to support the recovery of long-outstanding and defaulted loan accounts.