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Job Summary

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Sales Administrator Job Opening
•    We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
•    Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
•    Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities
•    Manage Key accounts
•    Act as a point of contact for clients
•    Organize regular client meetings to discuss their requirements
•    Resolve problems and handle complaints in a timely manner
•    Identify new potential customers
•    Ensure budget and time requirements
•    Stay up to date with new features and products launches
•    Establish best practices and monitor and report
•    Monitor and report on sales performance analytics
•    Suggest innovative ideas to increase sales and improve customer experience
•    Check data accuracy in orders and invoices
•    Contact clients to obtain missing information or answer queries
•    Liaise with the Logistics department to ensure timely deliveries
•    Maintain and update sales and customer records
•    Develop monthly sales reports
•    Communicate important feedback from customers internally
•    Ensure sales targets are met and report any deviations
•    Stay up-to-date with new products and features

Requirements
•    Proven work experience as a Sales administrator or Sales support agent
•    Hands on experience with CRM software and MS Office (MS Excel in particular)
•    Understanding of sales performance metrics
•    Excellent organizational and multitasking skills
•    A team player with high level of dedication
•    Ability to work under strict deadlines
•    Certification in Marketing, Sales or relevant field is a plus

Qualified Candidates are required to send their Updated CV

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