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3 weeks ago

Job Summary

You are expected to work closely with the Manager in sales development in order to achieve agreed key sales performance parameters.

  • Minimum Qualification:Bachelor
  • Experience Level:Mid level
  • Experience Length:3 years

Job Description/Requirements

JOB TITLE
Sales Consultant
REPORTS TO
Branch Manager
ROLE PROFILE
Front Line
FUNCTION
Sales
KEY SUPPORT TO
Business Development

Nature and Purpose :
You are expected to work closely with the Manager in sales development in order to achieve agreed key sales performance parameters.
You will help the Company establish itself in the market as the global leader in Washrooms Hygiene Solutions. You are also expected to develop sales plans that are effective and that result in measurable positive results and noticeable market growth, as well as champion cross selling initiatives within the region.

You will need to be an assertive seller with upfront customer and market knowledge and intelligence for the territory.

Key responsibilities
● Visit potential/existing customers to demonstrate all the services and products offered by the Company.
● Communicate effectively to customers, giving precise solutions and present quotations in a most articulate manner
● Up sell, cross sell, identify and develop new business from existing customers to increase the service range within the region
● Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers
● Mediate the price increase process with the clients
● Undertake debt collection and maintain your customers within agreed credit terms
● Meet the desired and agreed sales target on monthly basis
● Maintain and manage a healthy sales pipeline and meet the calls per day target
● Take charge of the improvement and achievement of agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
● Carry out account management for allocated customers in line with procedure and best practice
● Monitor the day-to-day commercial performance of each account within your territory.
● Support the tendering teams with customer surveying and quotation process
● Actively support the conversion of sales leads
● Partake in and support marketing activities in line with strategy
● Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc
● Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
● Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers

Critical Competencies

Deliver Results

The ambition to achieve goals/objectives and the discipline, organization and perseverance to deliver outstanding customer service. You will need to focus on delivering what’s required, and also;
● Establish SMART objectives for self and others
● Be enthusiastic and work with energy to achieve company standards and goals
● Monitor progress of objectives and take action to ensure delivery to agreed timescales, and cost
● Plan, organize and prioritize workload effectively

Act Commercially
The ability to gather and make sense of large amounts of information and apply it to make business and customer focused decisions. You need to use business thinking to make decisions, and also;
● Use experience to solve current problems
● Use a straightforward and practical approach to handling business issues
● Understand how own actions impact on costs and find the most cost effective solution to meet needs

Manage Self
Managing emotions to remain calm, focused and optimistic while dealing with a constant stream of demands. You need to manage your emotions, and also;
● Be aware of own feelings
● Manage own feelings to remain clear and focused
● Have positive expectations that things will work out
● Be aware of own development needs and take steps to improve these
● Know how to take care of self so you can be at your best

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