Sales Operations Lead
Job summary
Responsible for administrative operations, invoicing, and customer accounts, with strong system usage (SAP), while coordinating back-office teams and working closely with production and dispatch to ensure timely order release.
Job descriptions & requirements
Job Title: Sales Operations Lead
Location: Kiambu County
Number of positions: 3
Reporting to: Customer Response Team (CRT) – HEAD
Direct Reports: Regional Sales Teams and Sales Admin-Ops Team
Job Summary:
Responsible for administrative operations, invoicing, and customer accounts, with strong system usage (SAP), while coordinating back-office teams and working closely with production and dispatch to ensure timely order release.
Key Duties:
• Administrative operations and documentation
• Invoicing and customer account management
• Managing and coordinating back-office/administrative teams
• Close coordination with production and dispatch teams to ensure timely order release
Qualifications
• Bachelor’s degree in business, Commerce, Supply Chain, or a related field.
• 5–8 years’ experience in sales operations or sales administration leadership
• Strong SAP / ERP experience and advanced Excel reporting capability.
• Strong coordination, analytical, and leadership skills.
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