Salon customer representatives
Easy apply
New
Immediate Start
Job summary
A Salon Customer Care representative is responsible for creating a positive experience for clients by providing friendly and professional service. Key duties include welcoming customers, scheduling appointments, answering phone calls and messages, handling inquiries and complaints, processing payments, maintaining customer records, promoting salon.
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - Flexible Hours
Applicant Location:
Kenya
Job descriptions & requirements
Communication
leadership
excellent customer service skills
Leadership skills
excellent customer service
great communication skills
computer skills
- Welcome and check in spa guests warmly and professionally.
- Manage appointment scheduling and coordinate with spa therapists.
- Handle phone, email, and in-person inquiries regarding services, pricing, and availability.
- Maintain accurate records of bookings, payments, and client information.
- Ensure the front desk area and reception lounge remain tidy and inviting.
- Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations.
- Any other tasks assigned by supervisor / manager.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
