Senior Human Resource Officer

Key Duties/Responsibilities:

1.     HR Department Development and Support:

·        Assist the Head – Human Resources in overseeing HR operations, recruitment, and staffing processes.

·        Develop and deploy HR policies, procedures, and guidelines to align workforce objectives with the company’s strategic goals.

·        Participate in workforce planning, budget monitoring, and leave scheduling to ensure optimal staff utilization.

·        Oversee accurate maintenance of personnel files and employee records (both physical and electronic).

·        Support the preparation of HR reports, payroll inputs, and compliance with statutory requirements.

2.     Employee Relations & Communication:

·        Advise line managers on employee relations issues, ensuring compliance with HR policies and  labor laws.

·        Manage the end-to-end disciplinary process and conduct investigations when required.

·        Promote employee engagement and satisfaction through effective communication, wellness, and feedback programs.

3.     HR Information Systems:

·        Oversee the maintenance and updating of HRIS systems and databases.

·        Ensure proper record-keeping of employee leave and other absence data.

·        Provide accurate and timely HR data for decision-making and statutory compliance.

4.     Performance Management:

·        Support the implementation of performance management programs, including KPIs, appraisals, and performance improvement plans.

·        Maintain performance-related employee records and ensure adherence to timelines.

5.     Learning & Development:

·        Conduct orientation programs for new employees and coordinate training initiatives.

·        Manage the annual training calendar, including Training Needs Analysis and post-training evaluations.

·        Track and report on employee learning and skill development initiatives.

6.     HR Reporting:

·        Prepare, analyze, and present HR reports on recruitment, performance, employee relations, and training metrics.

·        Support the HR function with data-driven insights for continuous improvement.

7.     Professional Commitment:

·        Uphold company core values, policies, and SOPs.

·        Ensure timely and accurate reporting, action follow-ups, and compliance with all HR standards.

·        Engage in monthly performance reviews and support team members’ development.