SUPPLY CHAIN MANAGER-UPL

1. Managing Materials and Finished Goods Inventory

Goods Receiving

• Lead the receiving team, planning workflows and delegating responsibilities to ensure efficient, accurate intake operations
• Develop staffing plans and resource allocation for peak receiving periods

Storage & Location Management

• Set standards for warehouse organization, bin location systems, and storage optimization
• Monitor performance against space utilization, retrieval efficiency, and safety metrics
• Drive continuous improvement in warehouse layout and material handling processes

Inventory Control

• Coordinate cross-functionally with production planning, procurement, and finance on inventory strategy
• Optimize stock levels, reduce carrying costs, and minimize obsolescence risk
• Lead cycle count programs and inventory accuracy initiatives

Materials Issuance

• Exercise budget responsibility with authority for local decision-making on inventory investments and operational expenditures
• Approve material allocations and prioritize issuance based on production criticality

Finished Goods Dispatch

• Apply deep East Africa market awareness to optimize dispatch scheduling, route planning, and customer prioritization
• Ensure seamless coordination between production completion and customer delivery

2. Sourcing Materials at Optimal Cost and Quality

Local Sourcing

• Lead the sourcing team, planning category strategies and delegating supplier management responsibilities
• Build robust local supplier networks to reduce lead times and import dependency

Import Procurement

• Set standards for international procurement processes, Incoterms application, and import documentation
• Monitor performance of import suppliers against cost, quality, and delivery KPIs

Supplier Evaluation & Development

• Coordinate cross-functionally with quality, R&D, and finance on supplier score carding and development programs
• Lead strategic supplier relationships and negotiate framework agreements

Purchase Order Management

• Hold budget responsibility with local decision-making authority for procurement expenditures and payment terms
• Approve high-value purchase orders and exception handling

Cost Control

• Leverage East Africa market awareness to identify cost optimization opportunities, alternative suppliers, and regional sourcing advantages
• Drive year-over-year cost reduction while maintaining quality standards

3. Delivering Products to Customers Across East Africa

Transport Coordination

• Lead the logistics team, planning transport capacity and delegating route optimization and carrier management
• Oversee fleet utilization, third-party logistics relationships, and transport cost management

Export Logistics

• Set standards for cross-border documentation, EAC compliance, and international shipping protocols
• Monitor performance of clearing agents, freight forwarders, and regional carriers

Delivery Performance

• Coordinate cross-functionally with sales, customer service, and production on delivery scheduling and priority management
• Drive on-time delivery performance and customer satisfaction metrics

Customer Communication

• Exercise budget responsibility with local authority for service recovery expenditures and customer accommodation decisions
• Approve compensation, expedited shipping, or special handling for critical customer situations

Returns & Reverse Logistics

• Apply East Africa market awareness to design efficient returns processes, managing regulatory requirements and customer expectations
• Optimize reverse logistics for product returns, recycling, and waste management

4. Understanding Kenyan/EAC Business Environment, Regulations, and Cultural Context

• Leverage regional knowledge for competitive advantage in supply chain design, sourcing strategies, and logistics network optimization
• Manage regulatory relationships with KRA, EAC customs authorities, standards bodies, and trade associations
• Navigate complex compliance requirements and influence policy developments affecting supply chain operations

5. Using ERP, MIS and Digital Tools Effectively

• Serve as system administrator for supply chain modules within ERP (inventory, procurement, logistics)
• Lead workflow design for supply chain processes, ensuring system-enabled efficiency and control
• Manage integration between ERP, WMS, TMS, and business intelligence platforms
• Act as primary vendor liaison for supply chain technology providers, driving system enhancements and support

6. Clear Communication Across Diverse Stakeholders in Multicultural Environment

• Apply complex problem-solving to supply chain disruptions, capacity constraints, and strategic challenges
• Make data-driven decisions using analytics, forecasting tools, and performance dashboards
• Effectively manage uncertainty in volatile markets, currency fluctuations, and supply disruptions

Coach others in supply chain principles, decision-making frameworks, and professional development