Customer Service & Support Jobs in Kenya

We are seeking a proactive and customer-oriented Call Center Officer to join our team.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

Medbill is a Durable Medical Equipment Billing Company based in the US. This is a remote contracting position. The Patient Care Specialist will be reporting to the Patient Care lead supporting in the department roles as listed in the job description.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

To serve as the primary bridge between GenKazi’s innovative technology and the human aspirations of our users. Your mission is to transform every interaction into an opportunity for empowerment—ensuring that every job seeker feels heard and every employer feels supported, ultimately fostering a world-class service culture that drives user reten ...

This role covers individual learners. It blends customer experience, sales support, coordination, and relationship management to deliver Centonomy’s promise of transforming how people think, earn, and invest money.

We are seeking a Customer Care Representative with at least one (1) year of experience to join our team in Westlands. The ideal candidate will be customer-focused, well-spoken, and comfortable using a smartphone to manage customer interactions and service-related tasks in a fast-paced environment.

Provide back-office and administrative support to the Beverages & Snacks sales team

Our Graduate Trainee Program is designed to provide a comprehensive understanding of the security and logistics industry. Successful candidates will undergo rigorous on-the-job training, mentorship, and rotational assignments to build a solid foundation for a long-term career with Riley Falcon.

We are seeking a proactive and detail-oriented Customer Service Officer with a strong foundation in finance. The ideal candidate will handle client interactions with professionalism, provide accurate financial-related support, and ensure smooth service delivery across our operations.

The Sales Operations Executive is responsible for the accurate execution, coordination, and follow-through of key account orders to ensure timely delivery, stock availability, and sales continuity across modern trade channels.

The Cashier will be responsible for managing daily cash transactions, ensuring accuracy in billing, and providing excellent customer service. This role offers growth opportunities and commission incentives for high performance. ( SALARY KSH 25,000)

Support and implementation Engineer

The Secretariat Marathon Clerk plays a crucial role in the efficient, timely, and accurate implementation of the registration process for the Standard Chartered Nairobi Marathon. This role involves direct engagement with participants, data integrity management, and administrative support to ensure smooth registration and event coordination.

Role Overview We are seeking a highly experienced and dynamic Team Lead/Senior Manager – Channels to lead the design, development, and delivery of digital banking channels, including Mobile Banking, Internet Banking, USSD, APIs, and integration platforms. The ideal candidate will have strong expertise in .NET technologies, complemented by exp ...