Customer Service & Support Jobs in Nairobi

Your focus will be on deeply understanding each client’s goals, aligning our solutions to their needs, and proactively supporting their journey to success. You will act as a trusted advisor and advocate, ensuring that every interaction adds value and strengthens the relationship. As part of the Operations Team, you will collaborate closely with ...

This job entails opening and closing shop with rotating shifts within the week and performing shop operations as directed.

Our client is seeking a professional and customer-focused Customer Support Officer to manage client inquiries, service requests, and after-sales support within the energy sector. Female candidates are encouraged to apply.

Our client, a reputable organization within the hospitality and service industry, is seeking to hire a Customer Service Officer. The successful candidate will be responsible for managing incoming and outgoing calls, handling guest and tenant inquiries, supporting telesales activities, and ensuring exceptional customer experience.

Sourcing goods from suppliers and physically delivering to the shop. Attending to customers at the shop Delivering order products to clients within cbd only Answering calls, replying to emails and completing online orders. Posting of products online.

We are seeking dedicated and results-driven M-Pesa Shop Attendants who will be stationed at Quickmart Supermarkets located in: Outering Road, Mlolongo & Mombasa Road branches.

To grow hotel revenue and margin from an assigned corporate client portfolio by actively selling, pricing, and managing hotel accommodation bookings, converting flight-only clients into full travel clients while maintaining service excellence and pricing discipline.

Oya Microcredit Ltd is a fast-growing microfinance institution committed to providing accessible and customer-focused financial solutions to individuals and SMEs. We pride ourselves on professionalism, integrity, and delivering exceptional customer service. We are seeking a proactive and customer-oriented Call Center Officer to join our team. ...

A busy specialist outpatient clinic in Nairobi is seeking an experienced and motivated individual to join our team as a Receptionist / Customer Care Executive. The successful candidate will play a central role in ensuring smooth clinic operations and delivering exceptional patient experience.

As a Call Center Agent, you are the vital link between Motorspeed, our clients, and their customers. You will manage the heart of our daily operations: confirming orders, resolving delivery hurdles in real-time, and ensuring every customer has a seamless experience.

Orchidhr’s is seeking a proactive and customer-focused Customer Success Executive to serve as the first point of contact for our customers. This role is ideal for someone who is passionate about delivering excellent service, building strong client relationships, and ensuring timely resolution of customer inquiries and issues.

We’re looking for a friendly and reliable Customer Care Representative to support our customers and deliver a great experience. In this role, you’ll handle customer questions, resolve issues, and provide accurate information through phone, email, or chat. The ideal candidate is a strong communicator, patient, solution-oriented, and comfortable work

We are currently seeking a Spa Receptionist. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience.

We seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill the position of creative graphic designer. Reporting to the Head of Marketing, the creative graphic designer will be responsible for supporting various business functions of the Brand through planning, developing and producing print ...

The Call Center Team Lead Will organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to le ...

The Call Center Representative will be the liaison between the company and its current and potential customers. The officer will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.