Full time Customer Service & Support Jobs in Nairobi

Our client is a premium lifestyle and concierge business focused on delivering personalised services, experiences and lifestyle solutions to its members. They are built around exceptional service, trusted relationships, discretion and a deep understanding of each member's individual needs and preferences. As the business continues to grow, ...

Nairobi-based pet care SME is hiring a passionate Customer Service Officer! We offer quality pet products, grooming, boarding, vet support, and professional care. Seeking a warm, enthusiastic communicator with customer service experience and comfort handling pets. Join our team to create memorable experiences for clients and their pets.

We are seeking a proactive, organized Call Center & Logistics Assistant to handle customer inquiries and bookings, coordinate daily laundry pickups and deliveries, support riders, and maintain accurate records. The ideal candidate ensures exceptional customer service while driving business growth.

The paid internship programme lasts one month. Upon successful completion interns are offered a full-time contract and deployed to new locations across Kenya

The Client Service Executive is responsible for ensuring excellent client experience from campaign initiation to completion, while also supporting revenue growth through upselling and identifying opportunities within existing client accounts. This role manages client communication, project tracking, reporting, and ensures all client requests ar ...

The role requires excellent communication skills, a customer-focused mindset, and the ability to build lasting client relationships while contributing to the company's sales growth.

The Customer Experience Intern will support the Customer Experience function in ensuring that partner organizations and entrepreneurs receive timely, responsive, and high-quality support while using Somo's digital platforms. The intern will gain practical experience in customer support, digital platform adoption, stakeholder engagement, data ma ...

Preparing and sending daily reports on branch sales and collections

Support the Contact Centre team by planning, coordinating, and supervising daily operations.

We are seeking a highly skilled and detail-oriented Chinese Translator to join our construction team. The successful candidate will facilitate effective communication between Chinese-speaking staff and local employees, contractors, suppliers, and other stakeholders.

Respond promptly and professionally to customer enquiries and service requests via phone, email, and other communication channels.

This position supports management and regional sales teams by coordinating sales follow-up, maintaining customer information, monitoring store progress, preparing reports, managing WhatsApp communications, and ensuring smooth operational coordination.

A fast-growing Renewable Energy and Energy Storage Company is expanding its operations in Kenya and is seeking a reliable, organized, and safety-conscious Warehouse Keeper / Forklift Operator to support our warehouse operations. This role is ideal for an experienced warehouse professional with proven forklift operating

General Purpose Our client, a medical clinic, is seeking to hire a Customer Experience & Billing Assistant who will be responsible for managing patient interactions, maintaining accurate records, and ensuring smooth billing processes.