Customer Service & Support Jobs in Nairobi

Hakki Africa Limited is a fast-growing Car financing Company dedicated to helping individuals own vehicles through flexible and accessible financing solutions. We are seeking highly motivated and versatile Individuals to join our KPI Management and Vehicle Sales teams.

our client is a dynamic and forward-thinking Managed Service Provider (MSP) dedicated to delivering exceptional IT support to our UK-based clients. We foster a culture where the customer always comes first and invest in our team's growth and development. We are looking for an enthusiastic individual to join our UK helpdesk team.

We are seeking an experienced Senior Claims Officer to join our team. The successful candidate will be responsible for managing claims related to both motor and non-motor business. They will ensure that claims are processed accurately and efficiently, while maintaining excellent customer service.

The Group Travel Specialist & Team Lead is responsible for leading the tours operations team and planning, coordinating, and leading group travel programs for business, leisure, religious and educational clients. The role ensures seamless execution of tours abroad, high-quality customer experiences, operational efficiency,and revenue growth.

We are seeking a friendly, organized, and computer-literate individual with strong online marketing skills to join our team as a Customer Service / Receptionist.

We are seeking a proactive and experienced Executive Assistant to handle all liaison work with government offices such as the Ministry of Health, Kenya Medical Practitioners Board, SHA, and other licensing authorities.

We are seeking a Customer engagement & follow-up assistant to manage leads from various campaigns, handle customer inquiries, schedule appointments, and follow up with past buyers. You will serve as a key bridge between marketing, sales, and customers ensuring consistent and meaningful communication.

📌 Job Summary We urgently seek a Customer Service Trainer with a strong background in the hospitality industry to design, deliver, and evaluate training programs that elevate guest service standards. The ideal candidate will leverage their hospitality experience to instill service excellence, professionalism, and customer-centric behaviors across

Are you someone who likes “innovation”, “project management” and a “challenge”? Well, we are looking for someone to join us as we grow our brand and impact globally.

Assistant Sales Representative – Alcohol Wholesale

As a Tier 2 Support Engineer, you will handle escalated technical issues requiring advanced troubleshooting and in-depth knowledge of networking, security, and server infrastructure. You will work closely with Tier 1 engineers and senior technical staff to resolve complex problems, implement solutions, and contribute to projects. This role dema ...

We are looking to hire a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations. The shop assistant’s responsibilities include welcoming customers to our shop, arranging displays accordingly and and ensuring a clean environment.

We are looking for an energetic entry-level professional to support both order fulfilment operations and digital marketing activities. The role involves ensuring smooth and timely processing of customer orders while also helping to grow the company’s online presence through content creation, social media engagement, and e-commerce support.

RWK Africa is a leading accounting and business solutions provider in Kenya, specializing in tax consultancy, audit, bookkeeping, and accounting software. We are seeking dynamic Sales and Marketing Officers to help expand our flagship product- MyAccurate Books

The Waste Kiosk Operator manages the Pipeline, Nairobi plastic buy-back kiosk. This role drives sustainability through efficient collection, accurate data, and community engagement. As the face of the enterprise, they ensure transparent transactions and transform plastic waste into a reliable commodity through expert daily operations.

The successful candidate will be responsible for managing landlord/tenant relations, overseeing rent collection, and ensuring accurate billing and reporting for properties under management.