Full time Customer Service & Support Jobs in Nairobi

Customer service & support - Key Responsibilities Liaise with distribution customers, project customers, and SBS customers to understand their requirements and provide timely support.Prepare accurate sales quotations and follow up with customers.Convert confirmed quotations into sales orders, ensuring product specifications, quantities, pricing, and delivery details are correct.Check customer account status, credit limits, an...

Customer service & support - The Host/Hostess is responsible for delivering exceptional guest experiences through professional service, operational excellence, and seamless coordination with front-of-house and kitchen staff. This position serves as the first point of contact for guests and plays a critical role in managing reservations, optimizing seating capacity, and ensuring guest satisfaction throughout service. Responsib...

Customer service & support - Bubbly is hiring for the above position. If you’re hardworking, passionate, positive, and ready to be part of a team that creates happier experiences every day, please apply. To apply, send your CV to the Email provided. Bubbly is hiring for the above position. If you’re hardworking, passionate, positive, and ready to be part of a team that creates happier experiences every day, please apply. To a...

Customer service & support - To serve food and drinks to Club members and guests efficiently, courteously, and professionally, ensuringtimely service, accurate order fulfilment, proper presentation, and compliance with established food service,hygiene, and safety standards. Key Responsibilities1) Food and Drink Service.• Welcome members and guests and attend to their food and drink requirements.• Take and accurately record fo...

Customer service & support - The Payroll Specialist will oversee and process various monthly Time & attendance and Company data in a timely, and accurate manner in accordance with the payroll processing calendar and deadlines for the Company’s payroll(s). Job Details Maintaining the time & attendance system & dataMaintain payroll information by collecting, calculating, and preparing data for payroll processing.Answering calls...

Customer service & support - Education Bachelor's degree in data science, statistics, information systems, computer science, marketing, business administration or a related field. Experience At least 3-5 years' professional experience in CRM administration, development, data management, analytics, or a related systems role.Demonstrated experience in a digital environment, including digital fundraising, digital marketing, e-co...

Customer service & support - Requirements & Qualifications Academic & Job Qualifications Applicants should meet the following requirements: Undertaking or have completed a Degree/Diploma in Accounting or its equivalent business qualification from a recognized institutionA detailed Curriculum Vitae (CV)A cover letter indicating preferred department(s), with up to two preferencesCopies of academic transcripts and/or certificate...

Customer service & support - Are you inquisitive, creative, eager to learn andcommitted to excellence? This is just for you! The opportunity to join one ofthe largest telecom companies in the world. We are currently seeking qualified candidates based in Meru, Nyeri, Chuka, Bungoma, Migori and Mombasa. Please indicate your current region of residence in yourapplication. Key Requirements: - Recent graduate with a bachelor’s deg...

Customer service & support - 🇰🇪 Customer Support Specialist Job– NairobiI'm currently supporting a client in Nairobi, Kenya, with an urgent Customer Support hiring project. We are looking for Customer Support Specialists who will play an important role in delivering an excellent customer experience, assisting customers with their questions and concerns, and ensuring every interaction is handled professionally and with care. W...

Customer service & support - Overall Responsibility Support the Customer Experience team in delivering a positive patient experience by assisting with patient engagement, feedback collection, service recovery, customer communication, and monitoring patient experience standards. Key Responsibilities: Support the delivery of excellent patient and customer experience across the facility.Welcome, guide, and assist patients and vi...

Customer service & support - Kenya Builders & Concrete Company Ltd is seeking an Accounts Manager to build and maintain strong client relationships, drive client satisfaction and loyalty, identify new business opportunities and support mutual growth within the construction industry. The role requires strategic thinking, effective communication and proactive problem-solving. KEY DUTIES / RESPONSIBILITIES Client Relationship Ma...

Customer service & support - Assistant Manager Customer Service Job Overview The Assistant Manager Customer Service at AAR Insurance Kenya Ltd is responsible for ensuring timely and effective resolution of customer queries, complaints, and concerns across various service channels while maintaining high standards of customer service. The role involves leading training, coaching, and empowerment initiatives to enhance service d...

Customer service & support - Job Summary As a Telesales Agent you will be responsible for contacting potential and existing customers over the phone to promote and sell the client's services, aiming to generate leads and close sales by actively listening to customer needs, presenting services, addressing concerns and negotiating deals to meet sales target. Job Details Use persuasion skills to sell products and services to pot...

Customer service & support - Location: Nairobi, Kenya (On-site) Employment Type: Full-time Shift Pattern: Rotational shifts (Day & Night shifts, Weekends, and Holidays) Experience Level: Entry-level candidates and fresh graduates are welcome to apply; previous customer service, call centre, or BPO experience is an added advantage. About TeleperformanceTeleperformance is a global leader in business process outsourcing (BPO) an...

Customer service & support - We are Hiring #BilingualCustomerServiceAgents #FRENCH #ENGLISH We are looking for skilled Customer Service agents for French and English with experience working in a call center setting/environment. Do you speak French and English fluently? shoot your shot! Forward it to someone you know! French and English We are Hiring #BilingualCustomerServiceAgents #FRENCH #ENGLISH We are looking for skilled C...

Customer service & support - JOB PURPOSE To serve as the primary point of contact for patients, visitors, and stakeholders, providing professional reception, patient support, and administrative services. The Front Office Executive will ensure smooth patient flow, accurate information management, effective communication, and a positive patient experience in line with organizational standards and healthcare regulations. KEY RES...