Full time Customer Service & Support Jobs in Nairobi
Customer service and support full-time jobs in Nairobi offer a range of opportunities with 46 current job vacancies. This indicates steady hiring activity in the sector. Available roles include positions such as Digital Customer Experience, Salon customer representatives, and Customer Sales Assistant. These roles provide various chances for professionals aiming to work in customer service and support in Nairobi.
Salary & Benefits
Among roles that advertise a salary, typical pay ranges from KES 30,000 to KES 30,000 per month. Senior roles can earn upwards of KES KSH 45,000. Common benefits associated with these roles include high commissions, fully remote work, flexible hours, potential equity packages, and competitive base salaries.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. In terms of tools and software, proficiency in CRM systems is commonly required. Soft skills such as communication, attention to detail, and problem-solving are highly valued. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are mostly at entry level, although there are also significant opportunities at the mid level.
Key Responsibilities & Tasks
Junior roles typically involve tasks such as responding to customer queries and preparing reports. These positions focus on addressing customer inquiries and maintaining customer satisfaction through efficient service delivery. Advanced responsibilities in senior roles might include managing a team, strategising to improve service processes, and playing a key role in customer relationship management.
Industries & Companies
The top industries actively recruiting include recruitment, retail, fashion & FMCG, and banking, finance & insurance. The listings suggest a diverse range of opportunities across different sectors rather than being concentrated within a single field.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
We are seeking a dedicated, responsible, and highly organized Motorcycle Driver & Document Handler to join our team. The successful candidate will be responsible for the timely delivery and collection of documents, supporting office administrative functions, assisting with stock and goods verification, and ensuring efficient communication .
Brites Management Services Limited
Customer Service & Support
1 month ago
Serve as the first point of contact for customer inquiries, requests, and complaints through various communication channels.
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St. George's Auto Fit Limited
Customer Service & Support
2 months ago
The Customer Care / Marketing Officer will be responsible for welcoming clients, handling customer inquiries, coordinating service bookings, promoting garage services, and ensuring excellent customer satisfaction. The role also involves marketing the garage services to attract and retain customers.
Hubken Consultancy
Customer Service & Support
2 months ago
Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Business Continuity Plan (BCP) – Dispatch / ISP Lead
2 months ago
Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Dispatch Agent.
MIND QUEST LIMITED
Customer Service & Support
2 months ago
The ideal candidate will have a passion for fashion, excellent customer service skills, and a proven track record in retail sales.
WORK GLOBAL CAREERS LIMITED
Customer Service & Support
2 months ago
We are seeking 2 Customer Service Officers with real estate experience to join a fast-paced team.
Sawari Hospitality Solutions
Customer Service & Support
Today
Today
Today
Sawari Hospitality Solutions
Customer Service & Support
Today
Sawari Hospitality Solutions
Customer Service & Support
Today
Gem Forest MGallery Hotel Collection
Customer Service & Support
Yesterday
Oasis Outsourcing
Customer Service & Support
Yesterday
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