BUFFET ATTENDANT

JOB TITLE: BUFFET ATTENDANT

NATURE OF JOB: FULL TIME

INDUSTRY:HOSPITALITY

SALARY:KSHS.20,000

JOB LOCATION:WESTLANDS, NAIROBI

DUTIES AND RESPONSIBILITIES

• Prepare and arrange buffet counters, warmers, serving utensils, and displays according to service standards and menu plans.
• Ensure that all buffet items are presented attractively, labelled correctly, and organized in a logical and guest-friendly layout.
• Check food temperatures and equipment functionality before service begins.
• Monitor all buffet dishes during service to ensure they remain adequately stocked,
• visually appealing, and at the appropriate serving temperature. Refill and replace food items as needed, coordinating with kitchen staff to ensure timely preparation of additional items.
• Maintain proper rotation (FIFO – First In, First Out) to minimize food waste and ensure freshness.
• Adhere to and enforce strict food safety and hygiene regulations in accordance with public health standards and company policies.
• Clean and sanitize buffet surfaces, sneeze guards, utensils, and equipment regularly throughout service.
• Wear appropriate protective clothing (e.g., gloves, hairnets) and ensure personal hygiene is maintained at all times.
• Greet guests courteously and assist them with any questions about the food offerings.
• Offer basic guidance regarding dietary restrictions or dish ingredients where applicable.
• Handle guest concerns or complaints professionally and escalate to supervisors when necessary.
• Break down buffet setups, properly store or dispose of leftover food, and clean all service areas.
• Ensure all equipment is cleaned, switched off, and stored correctly.
• Assist with end-of-day inventory checks or reports as requested.
• Collaborate with servers, kitchen staff, and supervisors to ensure buffet operations run smoothly and meet service timelines.
•  Participate in regular team briefings, hygiene training, and service evaluations.
• Assist in other food service areas as assigned, including banquets or events.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Certificate in Food and Beverage Service or a related field.
• Minimum of 3 years experience in a similar role, preferably in a busy restaurant or hotel environment.
• Strong knowledge of buffet presentation techniques and food safety regulations.
• Excellent personal hygiene and grooming standards.
• Effective communication skills and a proactive, guest-focused attitude.
• Ability to work in a fast-paced environment and stand for extended periods.