Call Center Customer Account Manager

RESPONSIBILITIES 

The following are the duties you will be responsible for: 

• Present, promote, and sell to existing and prospective customers
  
• Establish, develop, and maintain positive customer relationships with JIJI clients 
  
• Achieve agreed upon sales targets and outcomes within the stipulated schedule 
  
• Expedite the resolution of customer problems and complaints to maximize satisfaction 
  
• Collaborate sales efforts with team members and other departments 
  
• Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales 
  
• Continuously improve sales skills through customer feedback, personal learning initiatives, etc.

REQUIREMENTS

We believe that you will succeed better if you possess the following: 

• Highly motivated and target-driven with a proven track record in sales 
  
• Excellent selling, negotiation, and communication skills 
  
• Previous experience in telesales, debt collection, direct sales etc
  
• Excellent written and verbal communication skills. 

BENEFITS 

We generally offer a vibrant culture, great work ambiance, and a super-intelligent workforce in a fun working environment to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions. The current conditions 

That’s why we offer you the following benefits: 

1. Lucrative monthly bonuses.
   
2. Weekly money challenges for more financial gain
   
3. Hybrid work model
   
4. All work tools provided
   
5. Annual basic salary reviews based on performance
   
6. Career progression to leadership roles when available
   
7. Quarterly office parties and outings
   
8. Private medical insurance after 1 year of service