Customer Service & Support Jobs in Kenya

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

No selling involved. You will provide fast, accurate responses to customer inquiries, resolve complaints, and ensure excellent customer satisfaction throughout the whole process.

You must currently live in any of the countries above and have the legal right to work there.

We are seeking a Customer Care Representative with at least one (1) year of experience to join our team in Westlands. The ideal candidate will be customer-focused, well-spoken, and comfortable using a smartphone to manage customer interactions and service-related tasks in a fast-paced environment.

The role focuses on managing day-to-day customer interactions, driving customer engagement, resolving escalations, and translating customer insights into actionable improvements that support business growth.

The Customer Service Representative (CSR) is responsible for delivering exceptional, professional, and solution-oriented customer support across all Sated Skin customer touchpoints. The role involves handling inquiries, resolving complaints, providing skincare guidance, and ensuring accurate documentation within the CRM and related systems. The ...

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.

We are looking for high-performing debt collection officers who are driven by results and not afraid of tough conversations. This role is ideal for individuals with proven experience in debt recovery who can consistently meet and exceed collection targets. If you know how to push for payment, negotiate firmly, and close accounts we want you.

We are looking for high-performing debt collection officers who are driven by results and not afraid of tough conversations. This role is ideal for individuals with proven experience in debt recovery who can consistently meet and exceed collection targets. If you know how to push for payment, negotiate firmly, and close accounts we want you.

We are looking for high-performing debt collection officers who are driven by results and not afraid of tough conversations. This role is ideal for individuals with proven experience in debt recovery who can consistently meet and exceed collection targets. If you know how to push for payment, negotiate firmly, and close accounts we want you.

We are looking for a Bilingual Customer Support (German and English) for a remote opportunity.

On behalf of our client a microfinance lending company NOBEL, We are seeking Call Center Agents to join our team and provide exceptional customer support. The role involves handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Binary ONE Solutions seeks a part-time ICT Support Consultant to deliver Managed IT for Medium Enterprise clients: service desk tickets, on-site/remote troubleshooting, Microsoft 365 (Teams/SharePoint/Exchange), backups & security hygiene. Advanced M365 cert desirable; Odoo exposure a plus. Nairobi.

Receive and engage clients with professionalism, empathy, and discretion.

We are looking for motivated individuals with a strong customer success background, fluent in English and commited to excellence!