eCommerce Operations & Vendor Coordinator

WHAT YOU'LL OWN

Stock & Inventory

• Monitor stock levels across SKUs, identify replenishment needs before they become problems
• Pull and interpret data from BI tools and fulfilment back office systems
• Track days of cover, flag risk SKUs, and initiate reorders with the right lead time

Vendor & Supplier Management

• Manage purchase orders from placement through to delivery confirmation
• Chase suppliers proactively on timelines — not reactively when things are late
• Maintain accurate supplier records and help evaluate or onboard new vendors when needed

Reporting & Admin

• Prepare clear, actionable stock and operations reports for management
• Maintain SOPs, order records, and documentation to a standard others can actually use
• Support business administration tasks as a secondary responsibility

WHAT WE'RE LOOKING FOR

You don't need an eCommerce background specifically — but you do need to have worked in a role where data accuracy mattered, deadlines were real, and you were the person making sure things didn't fall through the cracks.

Hard requirements:

• Comfortable working in spreadsheets — not just reading them, but building and interrogating them
• Experience handling orders, inventory, stock levels, or logistics in some capacity
• Confident communicating with external partners (suppliers, vendors, fulfilment centres)
• Strong written English — clear, professional, and concise
• Self-directed: you ask the right questions upfront, then get on with it

Strong plus:

Experience with eCommerce platforms or fulfilment systems Familiarity with BI or reporting tools Background in purchasing, supply chain, or operations

THIS ROLE IS NOT FOR YOU IF

• You need tasks broken into micro-steps to feel comfortable
• You treat "waiting for a reply" as a reason something isn't moving
• Spreadsheets make you nervous
• You're looking for a light admin role to run alongside other work

TO APPLY

Skip the generic cover letter. Answer these four questions instead — briefly and specifically:

1. Tools: What tools have you used regularly for managing data, orders, or inventory? (Spreadsheets, WMS, BI tools, ERPs — be specific about what you actually did in each, not just that you've heard of them.)
2. Spreadsheets: How would you rate your spreadsheet skills on a scale of 1–5, and what's the most complex thing you've built or worked with? Give a real example.
3. Stock or inventory: Describe a situation where you were responsible for monitoring or managing stock, orders, or supply. What was your role, what did you actually do, and what would have gone wrong without you?
4. Why this role: What specifically about this role matches how you work?

Applications without answers to these questions will not be reviewed.