Field Sales Representative-Packaging

●     Territory Management & Prospecting

○     Manage an assigned geographic territory and develop a structured plan to maximise coverage and penetration.

○     Identify and prospect potential clients from SMEs, local retailers, food producers, hawkers, traders, and community businesses.

○     Conduct daily field visits, cold calls, and walk-ins to generate new business leads.

○     Build and maintain a live prospect database for the assigned territory.

●     New Business Acquisition

○     Convert prospects into first-time buyers through product demonstrations, sample presentations, and persuasive selling.

○     Educate local clients on the benefits of professional packaging — from product protection to brand image improvement.

○     Negotiate pricing and terms appropriate to the scale and budget of small businesses.

○     Process new account applications and coordinate with the Sales Admin team to set up accounts.

●     Client Relationship Building & Retention

○     Maintain regular contact with existing local clients through scheduled visits and follow-up calls.

○     Ensure client satisfaction and address any delivery, quality, or service concerns promptly.

○     Upsell and cross-sell additional packaging products based on the client's evolving business needs.

○     Collect feedback from local clients and relay it to the Sales Manager and production team.

●     Consistently meet or exceed monthly sales targets and new account acquisition goals.

●     Collect payment information and assist the finance team with debt follow-ups where applicable.

●     Maintain an accurate and up-to-date record of all client interactions, orders, and visits using the CRM or field sales app.

●     Market Intelligence

○     Report on local market activities, competitor pricing, and emerging needs within the territory.

○     Identify community events, local markets, or business clusters where the company could increase visibility.

●     Distribute marketing materials, product catalogues, and samples during field visits.

●     Participate in field sales meetings, team training sessions, and company sales initiatives.