Human Resource & Operations Officer

JOB TITLE: HUMAN RESOURCE & OPERATIONS OFFICER
NATURE OF JOB: FULL TIME
INDUSTRY: REAL ESTATE
SALARY: KSHS. 40,000 - 60,000 (NET SALARY)
JOB LOCATION: WESTLANDS
DUTIES AND RESPONSIBILITIES
Recruitment & Onboarding

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• Develop and implement recruitment strategies to attract qualified candidates.
  
• Screen, interview, and hire employees in line with company needs.
  
• Coordinate onboarding processes to ensure smooth integration of new hires.
  

Employee Relations & Engagement

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• Serve as the primary point of contact for employee inquiries and concerns.
  
• Promote a positive work environment through engagement initiatives and team-building activities.
  
• Address conflicts and mediate issues between employees as needed.
  

Performance Management

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• Develop and implement performance appraisal systems.
  
• Support managers in setting objectives, conducting reviews, and managing employee growth plans.
  
• Provide guidance on promotions, disciplinary actions, and performance improvement plans.
  

HR Policies & Compliance

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• Develop, update, and enforce HR policies in accordance with local labor laws and company standards.
  
• Ensure the company complies with statutory requirements (payroll, taxes, employment laws, benefits, etc.)
  
• Maintain accurate HR records and reports.
  

Payroll & Benefits Administration

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• Oversee payroll processing in coordination with finance.
  
• Manage employee benefits programs, leaves, and compensation structures.
  
• Advise management on salary reviews and incentive programs.
  

Office Operations

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• Oversee day-to-day office operations including supplies, equipment, and facility management.
  
• Coordinate with vendors, service providers, and contractors for office needs.
  
• Ensure smooth functioning of office systems, tools, and administrative processes.
  
• Support management in budgeting, procurement, and expense tracking for operational activities.
  
• Implement processes to improve operational efficiency and employee experience.
  

KEY REQUIREMENTS, SKILLS AND QUALIFICATIONS

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• Degree in Human Resources, Business Administration, or a related field
  
• 3–5 years of proven experience in HR management or a similar role preferably in hospitality
  
• Oversee all HR functions and ensure smooth day-to-day operations within the company
  
• Strong understanding of labor laws and HR best practices
  
• Excellent communication, negotiation, and interpersonal skills
  

HOW TO APPLY

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• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
  
• Interviews will be carried out on a rolling basis until the position is filled.
  
• Only the shortlisted candidates will be contacted.