Performance and Productivity Manager
Job summary
To lead the design, implementation, and monitoring of performance and productivity strategies that align staff and departmental outputs with the organization’s strategic goals, enhance efficiency, and foster a high-performance culture.
Job descriptions & requirements
Key Responsibilities
· Develop and implement a performance management framework aligned with the Sacco’s strategic plan.
· Coordinate the performance management cycle, including goal setting, reviews, and appraisals.
· Support managers in setting and tracking performance goals and KPIs for all staff.
· Analyse performance and productivity data to identify trends and areas for improvement.
· Drive initiatives to enhance operational efficiency, innovation, and member service delivery.
· Lead the implementation of productivity measurement systems and improvement strategies.
· Build capacity of managers and staff on performance management tools and best practices.
· Collaborate with IT to enhance performance management systems and data reporting.
· Promote employee recognition and reward programs that drive a high-performance culture.
Qualifications and Experience
· Bachelor’s degree in Human resource management, Business Administration, or a related field.
· CHRP certification or IHRM membership is an added advantage.
· Minimum of five (5) years’ experience in performance management or productivity improvement, preferably in a financial institution.
· Strong analytical, communication, and leadership skills with proficiency in HR and performance systems.
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