Operations Officer.
Employd Staffing Solutions Ltd
Product & Project Management
Skills Required
Operation leadership CommunicationJob Summary
An operations officer will be responsible for overseeing and optimizing the daily operations of a business or organization, ensuring efficiency, productivity, and quality.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 2 years
- Working Hours : Rotating Schedule
Job Description/Requirements
- Ensures efficient work flow from the production processes to the delivery points without any setbacks
- Provide adequate training and orientation for new staff as well as continuous development for existing operations staff
- Schedule and provide guidance on priority setting to ensure all clients are served in the shortest time possible
- Quality Assurance of the production process and final products before they are delivered to clients
- Ensure there is adequate inventory of all Raw Materials ,at any one time and in coordination with other branches, ensure they don’t lack either
- Responsible to keep track and record of Bottles and other raw materials with the help of the admin assistant/factory assistant/ packing
- Ensure at all times the Delivery Fleet ( Motorbikes and Vehicles) are mechanically fit and in good condition (cleanliness) ready for delivery; as well as keep track of their service times
- Develop and keep a schedule for Corporate Deliveries by liaising with the contact persons; to establish their needs and timely delivery of their order.
- Scheduling Vehicle usage for corporate deliveries, Sale and Marketing activities,
- Ensure adequate stock and follow up on accomplishment of set targets for the Sales Driver
- Consistent follow up on bad debts and recovery the funds before the end of every month
- Fuel Management and control system for the delivery fleet
- Develop and Maintain the Day- Off System for the Operational Staff
- Ensure all bottles at the shop are with KRA Stamps and correctly marked
- Customer Retainment. Make follow up calls for ‘lost’ clients , solve concerns and win them back .
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