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3 weeks ago

Skills Required

Operation leadership Communication

Job Summary

An operations officer will be responsible for overseeing and optimizing the daily operations of a business or organization, ensuring efficiency, productivity, and quality.

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 2 years
  • Working Hours : Rotating Schedule

Job Description/Requirements

Responsibilities

  • Ensures efficient work flow from the production processes to the delivery points without any setbacks
  • Provide adequate training and orientation for new staff as well as continuous development for existing operations staff
  • Schedule and provide guidance on priority setting to ensure all clients are served in the shortest time possible
  • Quality Assurance of the production process and final products before they are delivered to clients
  • Ensure there is adequate inventory of all Raw Materials ,at any one time and in coordination with other branches, ensure they don’t lack either
  • Responsible to keep track and record of Bottles and other raw materials with the help of the admin assistant/factory assistant/ packing 
  • Ensure at all times the Delivery Fleet ( Motorbikes and Vehicles) are mechanically fit and in good condition (cleanliness) ready for delivery; as well as keep track of their service times
  • Develop and keep a schedule for Corporate Deliveries by liaising with the contact persons; to establish their needs and timely delivery of their order.
  • Scheduling Vehicle usage for corporate deliveries, Sale and Marketing activities, 
  • Ensure adequate stock and follow up on accomplishment of set targets for the Sales Driver
  • Consistent follow up on bad debts and recovery the funds before the end of every month
  • Fuel Management and control system for the delivery fleet
  • Develop and Maintain the Day- Off System for the Operational Staff 
  • Ensure all bottles at the shop are with KRA Stamps and correctly marked 
  • Customer  Retainment. Make follow up calls for ‘lost’ clients , solve concerns and win them back .

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