Production Shift Supervisor

• Supervision and management: The production shift supervisor is responsible for overseeing and managing the production process during their shift, ensuring that production goals are met and that quality standards are maintained.

• Production target achievement: The production shift supervisor is responsible for achievement of production targets during their shift, ensuring that products are produced on time, to the required quality standards, and in the required quantity.

• Team management: The production shift supervisor is responsible for managing and leading the production team during their shift, providing guidance and support as needed, and ensuring that team members are working together effectively.

• Quality control: The production shift supervisor is responsible for ensuring that all products meet quality standards, and for identifying and addressing any quality issues that arise during production.

• Planning and scheduling: The production shift supervisor is responsible for planning and scheduling production activities, including staffing, machine usage, and materials, to ensure that production targets are met.

• Health and safety: The production shift supervisor is responsible for understanding and complying to industry safety standards and ensuring that all production activities are carried out in compliance with health and safety regulations and best practices. This includes planning for health and safety workshops / training / toolbox meetings to ensure that all production staff are adequately trained on health and safety.

• Continuous improvement: The production shift supervisor is responsible for identifying opportunities for continuous improvement in the production process, and for implementing changes to improve efficiency, productivity, and quality.

• Reporting and documentation: The production shift is responsible for maintaining accurate records and documentation of production activities, including production reports, quality control records, and staffing records.

• Communication and collaboration: The production shift supervisor is responsible for communicating effectively with other departments, such as maintenance and logistics, to ensure that production activities are aligned with overall business goals and objectives.

• Take overall responsibility to monitor and complete deputed projects, including projects assigned to your team.

Performance and People Management

• Provide leadership to employees under your leadership. This includes continuously mentoring, training, and development of the team members to improve their technical skills and knowledge.

• Complete performance reviews, manage attendance, leave, disciplinary issues and procedures in line with the company’s policies and procedures.

• Ensure strong communication between staff under your leadership to facilitate exchange of information and to implement change and improvements.

• Maintain the strictest level of confidentiality and professionalism when dealing with information concerning the company including salaries, performance, pricing, new products development, and any other information.

• Perform other duties as allocated.

Key Competencies

Leadership

• Provide effective leadership to the business by living the Kim-Fay core values; create and maintain a work environment that delivers superior performance.

• Build and maintain superior working relationships across the organisation enabling delivery of superior performance.

• Diversity - foster an inclusive workplace where diversity and individual differences are valued and utilised to achieve the vision and mission of the organisation.

• Conflict management – encourage creative tension and differences of opinions, anticipate, and take steps to prevent counter-productive confrontations. Manage and resolves conflicts and disagreements in a constructive manner.

• Developing others - develop the ability of others to perform and contribute to the organisation by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.

Managing Self

• Integrity/Honesty – behave in an honest, fair, and ethical manner, showing consistency in words and actions and modelling high ethical standards.

• Interpersonal skills – treat others with courtesy, sensitivity, and respect, consider and respond appropriately to the needs and feelings of different people in different situations.

• Continual learning – assess and recognize own strengths and weaknesses; pursue self-development.

• Resilience – deal effectively with pressure; remain optimistic and persistent, even under adversity, recover quickly from setbacks.

• Oral and written skills - make clear and convincing oral presentations; listen effectively; clarify information as needed; write in a clear, concise, organized, and convincing manner for the intended audience.

• Flexibility – be open to change and new information; rapidly adapt to new information, changing conditions, or unexpected obstacles.

Knowledge and skills

• Diploma in mechanical / industrial engineering, or similar field.

• Previous work experience as a shift supervisor or similar role, in a manufacturing environment.

• Knowledge of health and safety protocols i.e., OSHA safety standards and regulations.

• Working knowledge of Kaizen principles.

• Comprehensive knowledge of basic software, such as Ms Word, Excel, PowerPoint, and Outlook.

• Good communication and report writing skills.

• Good time-management skills. Respectful of time, able to meet strict deadlines under minimal supervision, with a willingness to work overtime.

• The ability to meet the physical demands of the job, such as standing up for long hours and lifting heavy loads occasionally.

• Working well within a team.

• Leadership and conflict-management skills.