Sales Operations Manager – Real Estate

Job Title: Sales Operations Manager – Real Estate
Location: Nairobi
Employment Type: Full-Time
Reports To: Directors
Industry: Real Estate
Job Summary
The Sales Operations Manager will lead the day-to-day performance of the sales function by providing strong leadership, coaching, and performance management to drive team productivity, sales execution, and consistent achievement of targets.
Key Responsibilities
•    Drive achievement of team sales targets through effective leadership and disciplined performance management.
•    Establish clear sales objectives and ensure consistent accountability across the team.
•    Build and maintain a motivated, resilient, and high-performing sales culture.
•    Conduct regular performance reviews and identify opportunities to improve individual and team capability.
•    Establish daily sales routines, including team huddles, pipeline reviews, follow-ups, and performance tracking.
•    Monitor, analyse, and report on sales performance and translate business strategy into actionable sales activities.
•    Lead, coach, motivate, and develop the sales team to consistently improve performance.
•    Identify sales performance gaps and implement practical strategies to improve conversion, productivity, and revenue generation.
•    Ensure effective follow-up and pipeline management to maximize sales opportunities.
•    Work closely with senior management to provide regular updates on sales performance, challenges, and opportunities.
Qualifications & Experience
•    Bachelor’s degree in Business, Sales & Marketing, Commerce, Economics, or a related field.
•    Prior experience in a sales leadership capacity (e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager, or similar) within the Real Estate industry is mandatory.
•    Proven track record of consistently achieving and exceeding team sales targets within the real estate sector.
•    Strong experience leading, coaching, motivating, and developing high-performing sales teams.
•    Proven ability to drive accountability, sales execution, productivity, and revenue growth.
•    Strong performance management and team leadership skills.
•    Excellent communication, negotiation, coaching, and interpersonal skills.
•    Ability to work in a target-driven and fast-paced sales environment.
•    Strong understanding of real estate sales processes, property markets, customer acquisition, lead conversion, and sales pipeline management.
Benefits
•    Laptop provided upon joining.
•    Phone and airtime provided.
•    Medical insurance provided upon successful completion of the probation period.