SALES SUPERVISOR (ISP)

JOB TITLE

SALES SUPERVISOR (ISP)

NATURE OF JOB

FULL TIME

INDUSTRY

INTERNET SERVICE PROVIDER (ISP)

SALARY

KSHS. 45,000 PLUS COMMISSION

JOB LOCATION

NGONG ROAD

DUTIES AND RESPONSIBILITIES

Sales Team Leadership

• Assign sales territories, targets, and daily/weekly activities
  
• Monitor team performance and ensure achievement of set KPIs
  
• Conduct regular sales meetings, training, and performance reviews
  
• Support recruitment and onboarding of new sales staff

Corporate & B2B Sales

• Drive acquisition of corporate clients for internet services
  
• Identify and pursue new business opportunities in target markets
  
• Build and maintain strong relationships with corporate clients
  
• Conduct presentations, negotiations, and contract closures
  
• Ensure retention and growth of key accounts

Sales Strategy & Execution

• Implement effective sales strategies to grow subscriber base
  
• Identify market trends and competitor activities
  
• Recommend pricing, promotions, and sales approaches to management
  
• Support development of sales plans and forecasts

Performance Management

• Track daily, weekly, and monthly sales performance of the team
  
• Ensure individual and team targets are met or exceeded
  
• Prepare and submit regular sales reports to management
  
• Analyse performance gaps and implement corrective actions

Customer Acquisition & Relationship Management

• Ensure excellent customer experience during sales engagements
  
• Handle escalated client issues where necessary
  
• Strengthen customer retention through quality service follow-up

Market Development

• Identify new markets and business opportunities for ISP services
  
• Conduct field visits and market intelligence gathering
  
• Support brand visibility and promotional activities

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Sales & Marketing, Business Administration, or related field
  
• Minimum 3 years’ experience as a Sales Supervisor or Team Lead in an ISP or internet company
  
• Proven experience in corporate/B2B sales
  
• Strong leadership and team management skills
  
• Ability to meet and exceed sales targets consistently
  
• Excellent communication, negotiation, and presentation skills

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
  
• Interviews will be carried out on a rolling basis until the position is filled.
  
• Only the shortlisted candidates will be contacted.