TELESALES AGENT
Job summary
We are recruiting on behalf of our client in the logistics industry. Our client is seeking motivated, persuasive, and results-driven Telesales Agents to promote logistics services, generate leads, and convert prospects into loyal customers.
Job descriptions & requirements
Qualifications:
Diploma or Degree in Sales, Marketing, Business Administration, or related field
Proven experience in telesales, telemarketing, or customer service (experience in logistics is an added advantage)
Excellent verbal communication and negotiation skills
Strong persuasion and closing skills
Ability to work under pressure and meet targets
Proficiency in Microsoft Office and CRM systems
High level of professionalism and integrity
Responsibilities:
Make outbound calls to prospective clients to promote logistics and delivery services
Identify customer needs and recommend suitable service solutions
Generate and qualify leads to support business growth
Achieve and exceed assigned sales targets and KPIs
Maintain accurate records of calls, sales, and customer information
Follow up on inquiries and nurture client relationships
Handle customer objections professionally and close sales effectively
Provide regular feedback on market trends and customer insights
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