Territory Sales Manager - Packaging and Labels Industry

KEY TASKS AND RESPONSIBILITIES

·         Analyse the territory/ market potential and develop strategies to maximize revenue potential.

·         Achieve agreed upon sales targets and outcomes.

·         Supervise and lead a field sales team as well as set targets, monitor performance, and provide coaching to drive results across the territory.

·         Build and maintain strong client relationships to ensure customer satisfaction, retention, and long-term revenue growth.

·         Create, manage, and improve sales regions across multiple territories to ensure effective coverage and efficient use of sales resources.

·         Develop and implement sales strategies that match business goals with the aim of growing market share and meeting territory sales targets.

·         Ensure proper visibility and availability of products in the assigned territory.

·         Provide reports as required, give feedback on market intelligence and competition.

·         Ensure timely and proper execution of sales activities with the designated territory.

·         Collaborate with the Marketing team to develop targeted campaigns, promotional strategies, and product launches.

·         Analyse sales reports and data to derive insights for improving territory performance, product offerings and team performance.

·         Build and maintain strategic relationships with clients ensuring repeat business and customer satisfaction.

·         Make use of sales technologies and tools to improve the sales process.

·         Oversee daily operations of the sales and customer service functions to ensure efficiency, effectiveness, and client satisfaction.

·         Implement and optimize sales management systems, CRMs, and reporting tools to improve team productivity and decision-making.

·         Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports to senior management.

·         Any other duties as and when assigned by the management from time to time.

QUALIFICATIONS, EXPERIENCE AND KNOWLEDGE

·         Bachelor’s Degree in Sales, Marketing or Business Administration.

·         6 - 8 years’ experience in sales; preferably in the packaging and labels industry or a related field.

·         Proven track record of managing teams and meeting and exceeding sales targets.

·         Excellent communication, negotiation and presentation skills.

·         Proficiency in customer experience tools, CRM software and data analytics software.

·         Flexibility to adapt to changing schedules and work in a fast-paced environment.

HOW TO APPLY

Interested candidates are invited to send their CV and cover letter highlighting their suitability for the role to careers@orchidhr.co.ke with the subject line: “Application for Territory Sales Manager – Packaging and Labels Industry” by 7th February 2026. Only short-listed candidates will be contacted.