Job Summary
Manage the carwash reception and attend to the Cyber Café.
- Minimum Qualification : Highschool
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Managing the car wash reception
1. Usher in cars and book them in for carwash services
2. Ensure correct computation for the services rendered and the payments are made before releasing the vehicles
3. Ensure client personal items are recorded and kept safely
4. Maintaining the carwash records as directed by the Supervisor and Lodge Manager
5. Keeping the carwash area clean and tidy.
Managing customer care relations
1. Usher customers to the waiting area and offer the available refreshments
2. Preparing refreshments (snack and drinks) and ensuring adequate stocks are maintained.
3. Managing the carwash bathroom ensuring that it’s kept clean and tidy and controlling usage as directed by the management.
4. Any other duties as may be assigned by the management.
Attending to the Cyber Café
1. Attending to clients who are requesting various cyber café services like internet, printing, binding, lamination and related stationery including refreshments
2. Attending to clients who require e-Citizen services and other online services. This includes license renewals, passport/visa applications, KRA PIN & returns, Business permit/trade, License application, Driving license & Business registration, HELB application, Green card application, Pay slips, etc.
3. Keep the cyber records and reporting
4. Keep the cyber area clean and tidy
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