Chief Program Officer (CPO) at Inkomoko

Anonymous Employer

Product & Project Management

NGO, NPO & Charity KSh Confidential
1 week ago

Job Summary

A successful CPO candidate will have a proven track record of leading and managing global teams program teams, ideally with experience in our two core industries: financial services and entrepreneurship development. The CPO will be strategic, and also willing to roll up her sleeves.

  • Minimum Qualification:Bachelor
  • Experience Level:Senior level
  • Experience Length:10 years

Job Description/Requirements

About the Opportunity

  • Inkomoko seeks an experienced CPO with background in leading $MM programs in or focused on frontier economies, ideally that host refugees. This is a new position for Inkomoko, and will take over segments of responsibilities previously managed by the current CEO and the COO.  
  • The right candidate will significantly elevate the program operations of Inkomoko by setting program vision and priorities, strengthening program services, and building a strong and collaborative organizational and program team culture. 
  • Following previous years of program growth and expansion, the CPO has a unique opportunity to accelerate our service offerings into the next phase of Inkomoko’s journey and deliver the highest quality programming for entrepreneurs. The CPO responsibilities will include:


Strategic Management and Leadership

  • Provide strategic oversight and guidance to directors and address issues as they emerge.
  • Ensure work plans, project budgets and staffing tables align with local context, donor agreements, and strategic planning.
  • Coordinate operations with key HQ staff functions (CFO, COO) and cultivate strong working relationships with and among Country Directors and Program Managers.
  • Directly supervise relevant staff, including effective and efficient delegation of duties
  • Work with senior leadership on strategic planning, including developing new program ideas and proposals while innovating and streamlining existing systems and approaches;
  • Support the CEO as needed in strategy, fundraising, comms, and more.

Program Management and Delivery

  • Set-up project management processes to ensure programs are implemented in accordance with contribution agreements, Inkomoko policy, and local regulations.
  • Develop other macro-level project plans (e.g. management task lists, implementation plans, strategies, and priorities).
  • Regularly monitor program activities to ensure strategies are being implemented in line with established guidance. As needed, run program workshops/SOPs to address inconsistencies.
  • Regularly monitor performance benchmarks and activity targets to confirm they are being met or exceeded. Work with managers to make adjustments, as required.
  • Ensure appropriate program resource allocation, including staffing and other assets.
  • In collaboration with the Director of Development, contribute/prepare donor program reports and proposals, and liaise with donors on project progress and challenges.
  • Review project forecasts and end of month financials to ensure expenditures are in line with budget allocations. 
  • With the CFO, COO, and CEO, develop budgets, forecasts, and business plans.
  • Ensure programs achieve a minimum of 90% budget execution per annum. 

Knowledge Management

  • Develop field guides that document program approaches and ensure this resource is shared and used across country offices, and HQ teams.
  • Ensure standard operating procedures are in place related to program set-up, management, execution, and closure.
  • Work with executive management to Identify opportunities for Country Offices to collaborate on problem-solving, including sharing successes and challenges.
  • Work with relevant People & Culture and Finance team members to review policies and procedures related to program implementation, and update as needed;
  • Stay up to date on related research published within the industry and conduct staff learning exercises as maybe required.
  • Ensure all archiving of program documentation in accordance with Inkomoko policies and practices (ongoing).

Leadership and Team Development

  • Promote and foster a culture of professional growth of a highly-qualified team of program staff through effective feedback, succession planning, coaching, and professional development in alignment with Inkomoko’s values and belief in inclusion; contribute to growth of the team to support scale.
  • Conceptualizes and analyzes problems and solutions in a constructive, collaborative manner. This leader’s ability to leverage the expertise of the staff and hone the organizational systems and processes will be key to success. 
  • Provide strategic leadership to the program & ME&L teams. Set goals, develop strategies, and ensure the strategies are executed effectively.
  • Establish a rhythm of frequent and highly proactively communication with the senior leadership to facilitate seamless operations and effective thought leadership; articulate concepts to both technical and non-technical audiences.
  • Foster a culture of transparency and accountability in the program team and across Inkomoko.
  • Create and sustain a work environment of mutual respect in which team members thrive, grow, and strive to achieve excellence.
  • Promote accountability, regularly communicate expectations, and provide clear and constructive feedback via regular, and timely performance reviews.
  • Mentor program leads on leadership skills as needed (planning, directing, strategy, prioritization, representation).


  • Represent Inkomoko at relevant external meetings, including taking initiative to identify opportunities for outreach, collaboration, and partnerships that can support and accelerate Inkomoko growth;
  • Communicate effectively with donors and other stakeholders to ensure relationships are developed and maintained that promote program and organizational success.
  • Regular travel to country offices and other events required by the CEO.

Minimum Qualifications

  • A successful CPO candidate will have a proven track record of leading and managing global teams program teams, ideally with experience in our two core industries: financial services and entrepreneurship development.  The CPO will be strategic, and also willing to roll up her sleeves. 

A successful candidate will clearly demonstrate:

  • 10+ years of progressively senior management experience and leading program strategy and operations across multiple countries, reporting to the CEO or Board of Directors. 
  • Successful track record of leading senior directors and their program teams to create social impact.
  • Experience starting and launching new programs and new country offices, developing theories of change and partnering with UN and other high-level agency leads. 
  • Demonstrated experience identifying, directing, and implementing new systems, processes, and technology that enhances program effectiveness.
  • Proven experience fundraising for program development and expansion, including  interfacing with a diverse range of external stakeholders and donors.
  • Must be a sharp and concise writer and editor that also has excellent communication and presentation skills (fluency in English – both written and spoken required).
  • Experience in monitoring and evaluation, including development of theory of change and ensuring that programs are aligned with intended outcomes. 
  • Experience with various databases and the ability to interact with technology that is key to program implementation and growth strategy.
  • High energy, maturity, and leadership with the ability to serve as a unifying force and to position program discussions at both the strategic and tactical levels.
  • Ability to travel locally, regionally, and internationally with limited advanced notice. 
  • Experience in East Africa required.
  • Sincere JEDI champion with skills to work inclusively with diverse groups, and commitment to the mission and vision of Inkomoko.

What You'll Get
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

  • Competitive salary, and potential KPI-based bonus
  • Incredible company culture, including deep investment in your learning and growth
  • Diverse colleagues and policies that show our commitment to equity and inclusion 
  • Talented, passionate, and committed team colleagues across the region
  • Ability to make a significant social impact to your community
  • Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

Date of closing: Jun 12, 2023

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