Manager - Kakamega

Job Title: Manager

Location: Tulivu Suites, Kakamega

About Us:

Tulivu is on a pioneering mission to redefine travel and accommodation in Western Kenya, setting new standards in premium, culturally-sensitive and sustainable hospitality. We offer a wide spectrum of experiences, from luxurious accommodation in our fully serviced suites to breathtaking hiking adventures in the lush Kakamega Forest, ensuring every visit is uniquely memorable. Our in-house bar and restaurant serves as a welcoming space for both travelers and residents, offering quality dining and a serene setting ideal for relaxation, socializing, or event hosting. 

Job Description:

We are seeking a seasoned and dynamic manager to lead our team and play a pivotal role in driving our vision forward. The ideal candidate is a passionate leader with a deep understanding of the hospitality industry, exceptional managerial skills, and a commitment to excellence in service, sustainability and community engagement.

Reports to:  Board of Directors 

Direct reports: All staff

Responsibilities:

• Oversee day-to-day operations, ensuring the highest standards of service across all facets of the business.

• Lead and mentor a growing team, fostering a culture of excellence, collaboration, and continuous learning.

• Develop and implement strategies to enhance guest experiences, operational efficiency, and sustainability practices.

• Establish and maintain strong relationships with local communities, artisans, and businesses.

• Monitor market trends and competitor activities, identifying opportunities for growth and innovation.

• Ensure compliance with all relevant laws, regulations, and industry best practices.

• Manage budgets, financial reporting, and performance analysis, ensuring financial sustainability and growth.

• Represent Tulivu at industry events, networking gatherings, and in partnerships discussions.

• Any other duties as may be assigned by the Board of Directors.

Requirements:

• A minimum of 5 years of managerial experience in the travel, hospitality, or related industry.

• Resident of Kakamega or willingness to relocate to Kakamega.

• A deep passion for travel, nature, and cultural experiences.

• Strong leadership skills with a proven ability to manage and inspire a team.

• Excellent communication, negotiation, and problem-solving skills.

• A strong commitment to sustainable and responsible tourism.

• Proficiency in English and Swahili.

• Bachelor’s degree in Business Administration, Tourism Management, or a related field.

What We Offer:

• A unique opportunity to be part of a visionary company transforming travel in Western Kenya.

• A supportive, inclusive, and innovative work environment.

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and development.

How to Apply:

Please send your CV and a cover letter detailing your experience, why you are passionate about this role, and how you align with Tulivu’s mission and values with the subject line “Application for Position of Manager”.

Deadline for Applications: 14th November 2023

We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply.