Presales Executive Francophone Africa

KEY RESPONSIBILITIES

● Identify and track tender opportunities across Francophone African procurement portals, government listings, banking and healthcare institutions, and donor-funded procurement platforms in target markets.

● Prepare and submit end-to-end RFPs, RFQs, RFIs, EOIs, and formal tender responses in both English and French, compliant with OHADA frameworks and local procurement regulations.

● Develop bilingual technical and commercial proposals including cost estimates, solution descriptions, scope of work, and capability statements tailored to Francophone market requirements.

● Conduct product demonstrations of the full solutions suite (QMS, VQMS, Self-Service Kiosks, Digital Signage, Appointment Booking, CX CRM, CX Portal) to prospective clients across banking, healthcare, and enterprise sectors in Francophone markets.

● Plan, coordinate, and manage Proof-of-Concept (POC) engagements from scoping through execution, including bilingual documentation, client feedback, and commercial follow-through.

● Support client discovery and needs analysis sessions to position the right solution for each francophone prospet. ● Prepare accurate bilingual quotations in coordination with country sales representatives, aligned to approved pricing and commercial frameworks.

● Maintain a tender calendar and compliance matrix to ensure zero missed deadlines across concurrent multi market submissions.

● Manage and update CRM records (Zoho) with accurate deal stages, proposal statuses, and activity logs across all Francophone accounts.

● Produce regular reports in English on bid activity, demo pipeline,POC status,and win/loss analysis for leadership.

SKILLS & COMPETENCIES

Experience & Technical Background

● Bachelor's degree in Business, IT, Engineering, Telecommunications, Commerce, or a related field.

● Minimum 2 years of experience in a presales, bids, or commercial coordination role ICT, technology, or enterprise solutions environment preferred.

● French language fluency at C1 minimum written and spoken; you will draft proposals, lead demonstrations, and communicate with clients in French daily.

● Strong English communication all internal reporting, leadership updates, and cross-team coordination are conducted in English.

● Demonstrated experience in bids and tender management, including proposal preparation and end-to-end submission processes.

● Proficiency in Microsoft Office Suite, particularly Excel (pricing models, trackers), Word (bilingual proposal formatting), and PowerPoint (presentations and demos).

● Hands-on experience with a CRM system for pipeline and activity management Zoho CRM experience is strongly preferred.

● Familiarity with Francophone African procurement environments OHADA legal frameworks, donor-funded processes (World Bank, UNDP), or government tendering in DRC, Senegal, or Ivory Coast.

● Sales or account management background is a meaningful advantage.

● Experience conducting product demonstrations or supporting POC engagements in a technology context is a strong advantage.

● Direct lived or professional experience in DRC, Senegal, Ivory Coast, Cameroon, or another Francophone African market is an added advantage. Core Competencies

● Strong sales and client engagement skills language fluency alone is not sufficient; the ability to build rapport, handle objections, and drive deals forward is equally critical.

● Confidence and presence in client-facing settings including demonstrations, presentations, and POC reviews in both languages.

● Outspoken, confident, and commercially energetic comfortable leading client meetings and demonstrations in French without prompting.

● Culturally aware and adaptable across different Francophone markets understands that DRC, Senegal, and Ivory Coast require different commercial approaches.

● Highly organized and deadline-driven,with the ability to manage multiple concurrent bids across multiple markets.

● Proactive self-starter who identifies opportunities and drives engagement independently across a remote, distributed team.

● Collaborative and dependable sales reps in francophone markets rely on this person to deliver professional, accurate bilingual output on time.

How to Apply:

If you meet the above qualifications, please send your CV with the subject line Presales Executive Francophone Africa by 11th September 2026.