Quality Assurance Officer - Warehouse

Signon Group
Does getting an opportunity to thrive in a Great Workplace excite you?
Do you believe in building your career in a collegial working environment, where you can deliver demanding business objectives while having fun? Can you excel in a culture defined as the SIGINON WAY, which is characterized by a focus on both people and performance?
Do you put a premium on your own personal development, where you continuously receive coaching as well as all the support to execute fast? Are you genuinely obsessed with the customer? Do you believe in digital transformation?
Do you have what it takes to embrace our winning spirit and be part of this success story? At Siginon, we are Powering Trade every day and the People are our secret sauce. If this sounds interesting to you, please read on and consider the following opportunities:
QUALITY ASSURANCE OFFICER - WAREHOUSE1 POSITION, MOMBASA
JOB PURPOSE: Reporting to the Warehouse Manager, the job holder will be responsible for ensuring compliance with food safety and quality standards within the warehouse. He/She will lead the implementation of quality control processes, maintain food safety systems, and provide guidance and training to warehouse staff.
The Quality Assurance Officer will monitor operations to safeguard product integrity, support continuous improvement initiatives, and ensure that all warehousing activities meet regulatory and organizational standards.
RESPONSIBILITIES:
1. Analyse, evaluate, and present comprehensive information on food safety programs to ensure compliance with HACCP, GMP, ISO 22000, and other applicable food safety standards, while driving continuous improvement across warehouse operations.
2. Review technical warehouse procedures, identify gaps, and recommend practical solutions to management on quality control and food safety issues, ensuring adherence to regulatory and customer requirements.
3. Establish and implement quality control processes for evaluating and receiving food consignments from customers, including inspection, documentation, and product integrity verification at intake.
4. Establish, implement, and maintain the Hazard Analysis & Critical Control Point (HACCP) program for value-added products, ensuring consistent monitoring of critical control points and full compliance with food safety principles.
5. Train and develop warehouse and operational staff on food safety protocols, hygiene standards, warehousing procedures, and proper product handling to ensure consistent compliance.
6. Initiate and support cost-reduction strategies by identifying inefficiencies, rectifying errors, and improving process controls to enhance operational performance.
7. Conduct routine inspections of all inbound goods to ensure compliance with quality specifications and verify the quality assurance of outbound goods before dispatch to prevent non-conformities.
8. Fulfil responsibilities related to environmental and social sustainability programs by ensuring safe disposal practices, waste reduction, and compliance with sustainability guidelines.
9. Ensure full compliance with food safety and water safety requirements related to warehouse operations, including monitoring hygiene, facility sanitation, pest control, and water quality where applicable.
10. Actively engage in executing, monitoring, and reviewing Quality Control processes while recommending and implementing improvements for enhanced food safety and operational efficiency.
11. Coordinate and manage third-party inspection activities, audits, and assessments as required by customers, regulatory bodies, or certifying agencies.
12. Coordinate stock control operations with warehouse staff, finance teams, and customers to promote effective inventory
management, prevent stock losses, and maintain accurate records.
Education, Professional Qualifications & Work experience

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• Diploma in Food Science and Technology, Food Safety, Quality Assurance, or related disciplines.
  
• Professional qualifications i.e. ISO 22000: Food Safety Management Systems certification; GMP (Good Manufacturing Practices) certification or Food Safety & Quality Management certification or Occupational Health and Safety certification
  
• KCSE Minimum C (plain)
  
• At least 3 years’ continuous work experience in a Warehouse Environment
  

Skills & Competencies

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• Excellent Planning & Organizing/Work Management Skills.
  
• Excellent communication, interpersonal skills and collaboration ability
  
• Knowledgeable in HACCP and food safety systems
  
• Proactive in identifying and correcting risks
  
• Organized with good time and task management
  
• Result-oriented and quality-driven
  
• High attention to detail
  
• Work ethics and a high level of integrity
  

How to Apply
If you believe your experience, competencies and qualifications match the job and role specifications described, send your application and detailed CV indicating your current and expected salary to grouphr@siginon.com.
Due to the urgency of filling the positions, applications will be reviewed on a rolling basis.