Job Description Rentokil Initial is a Global services company employing over 35, colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. Key Responsibilities Visit potential/existing customers to demonstrate all the services and products offered by the Company.Communicate effectively to customers, giving precise solutions and presenting quotations in a most articulate mannerUpsell, cross-sell, identify and develop new business from existing customers to increase the service range within the region Close sales and convince clients why services offered by the Company are superior and beneficial to what the competition offersMediate the price increase process with the clientsUndertake debt collection and maintain your customers within agreed credit termsMeet the desired and agreed sales target on a monthly basisMaintain and manage a healthy sales pipeline and meet the calls per day targetTake charge of the improvement and achievement of the agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.Carry out account management for allocated customers in line with procedure and best practiceMonitor the day-to-day commercial performance of each account within your territory.Support the tendering teams with customer surveying and quotation processActively support the conversion of sales leadsPartake in and support marketing activities in line with the strategyCreate and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer serviceNote and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers Critical Competencies Establish SMART objectives for self and othersBe enthusiastic and work with energy to achieve company standards and goalsMonitor the progress of objectives and take action to ensure delivery to agreed timescales, and costPlan, organise and prioritise workload effectively Act Commercially RequirementsKey requirements A diploma or degree qualification in any business courseA good grasp of the Company’s products and servicesminimum of 2 years experience in Direct or Field salesStrong selling skillsDemonstrated ability to generate leadsSelf-drive and initiative in current roleValid driver’s licence, with a minimum of 2 years experienceAny relevant tertiary education
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