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Senior Travel Administration Assistant


Hospitality & Leisure

KSh Confidential
3 weeks ago

Job Summary


Job Description/Requirements


and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The desired candidate should: -
- Have at least 10years relevant experience handing travel related duties.
- Have knowledge and easy interpretation of the UNHCR Travel Policy.
- Assist colleagues and non-UNHCR staff with initiation of personal profile and travel requests in Cloud ERP Travel Management module;
- Have interpersonal skills for negotiations with travel agents.
- Be able advice staff accordingly on the least costly travel options.

Required languages (expected Overall ability is at least B2 level):



Desired languages



Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Kenya remains the fifth largest host country in Africa and thirteenth biggest asylum country in the world. At the end of 2022, the total number of refugees and asylum seekers in Kenya stood at over 570,000, in addition to some 16,820 stateless persons. UNHCR Kenya Operation maintains three main offices as follows: Country Office in Nairobi, two Sub-offices in Kakuma and Dadaab. A joint Refugee Service Centre has also been established, operated jointly with the Department of Refugee Services, to provide all protection service to affected populations in Nairobi. The general security situation remained relatively calm. No major threats were recorded in 2022 to date.

In line with the GCR of the MYMP strategy, the operation will continue to focus on further expanding the protection of refugees and promoting solutions as well as to continue working on the activities/targets as reflected in the 2023-2026 Multi Year Strategy implemented partly by partners and through direct implementation and in close coordination with other stakeholders.

The Senior Travel Administration Assistant will be a part of the Nairobi-based Administration team, reporting to the Senior Administrative Associate under the overall supervision of the Senior Admin/Finance Officer. 

The Senior Travel Administration Assistant will review approved travel requests and complex trips in compliance with the policy.

S/he will Assist and give guidance to staff members on how to raise Travel Requests

S/he will provide assistance to staff members with local and international flight bookings and coordinate with field offices on UNHAS flight bookings.

The incumbent will raise invoices for bookings done on behalf of non-staff, contracted vendors, donors and visitors to UNHCR and liaise with finance unit to recognize.

S/he will scrutinize invoices shared and initiate payment settlement, and review travel claims (changes verses approved travel requests and evaluate additional expenses.

Living and Working Conditions:

Additional Qualifications

CO-Cross-cultural communication, TV-Amadeus - Global Distribution System, TV-Galileo - Global Distribution System, UN-UN/UNHCR Administrative Rules, Regulations and ProceduresAir Operations - Other, Business Administration - Other, Logistics - Other


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Negotiation & conflict resolution, Organizational awareness, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator


Additional Information

Functional clearance

This position doesn't require a functional clearance

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