Administrative Assistant & Call Agent
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Job summary
We are seeking an Administrative Assistant & Call Agent to support customer communication and daily administrative operations. The role will focus on answering and making calls, following up with customers and leads, scheduling, coordinating communications, maintaining records, and providing general administrative support.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Nairobi, Kenya
Job descriptions & requirements
- Fluent spoken and written English
- Excellent communication and telephone skills
- Strong customer service abilities
- Good organisational and time-management skills
- Computer literacy
- Professional, reliable, and self-motivated
- Ability to multitask and work independently
- Administration, sales, or customer service experience is an asset
- Reliable internet and computer
- Suitable professional environment for remote work
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