Customer Service & Support Jobs in Kenya

We seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill the position of creative graphic designer. Reporting to the Head of Marketing, the creative graphic designer will be responsible for supporting various business functions of the Brand through planning, developing and producing print ...

The Call Center Team Lead Will organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to le ...

The Call Center Representative will be the liaison between the company and its current and potential customers. The officer will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

We are looking for a Bilingual Customer Support (German and English) for a remote opportunity.

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.

You must currently live in any of the countries above and have the legal right to work there.

We are seeking a Customer Care Representative with at least one (1) year of experience to join our team in Westlands. The ideal candidate will be customer-focused, well-spoken, and comfortable using a smartphone to manage customer interactions and service-related tasks in a fast-paced environment.

The role focuses on managing day-to-day customer interactions, driving customer engagement, resolving escalations, and translating customer insights into actionable improvements that support business growth.

The Customer Service Representative (CSR) is responsible for delivering exceptional, professional, and solution-oriented customer support across all Sated Skin customer touchpoints. The role involves handling inquiries, resolving complaints, providing skincare guidance, and ensuring accurate documentation within the CRM and related systems. The ...

Orchidhr’s is seeking a proactive and customer-focused Customer Success Executive to serve as the first point of contact for our customers. This role is ideal for someone who is passionate about delivering excellent service, building strong client relationships, and ensuring timely resolution of customer inquiries and issues.

We’re looking for a friendly and reliable Customer Care Representative to support our customers and deliver a great experience. In this role, you’ll handle customer questions, resolve issues, and provide accurate information through phone, email, or chat. The ideal candidate is a strong communicator, patient, solution-oriented, and comfortable work

We are currently seeking a Spa Receptionist. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience.

On behalf of our client a microfinance lending company NOBEL, We are seeking Call Center Agents to join our team and provide exceptional customer support. The role involves handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Binary ONE Solutions seeks a part-time Managed IT Consultant to deliver IT Support for Medium Enterprise clients: service desk tickets, on-site/remote troubleshooting, Microsoft 365 (Teams/SharePoint/Exchange), backups & security hygiene. Advanced M365 cert desirable; Odoo exposure a plus. Nairobi.