Direct Sales Agents - Mtwapa Branch
Rafiki Microfinance Bank
Generating new business through visiting potential customers to prospect for business
- Minimum Qualification:Certificate
- Experience Level:Entry level
- Experience Length:1 year
Job Title: Direct Sales Agents
Location: Mtwapa Branch
No. of positions (2)
Note: Apply only if you live around Mombasa and its environs and have experience working in that locality.
Key Duties and Responsibilities
• Generating new business through visiting potential customers to prospect for business.
• Actively take part in sales activities organized by the Bank to acquire the business.
• Offer excellent customer experience while interacting with customers on different channels.
• Gather feedback from customers on Bank products and services to inform improvement decisions.
• Daily reporting on business acquisition/sales activities
• Continuously seek to deepen knowledge of the Bank's offering and the Industry trends.
• Achieving sales targets within the set period i.e. in both volume and value
• Handling customer issues and complaints on allocated products
• Obtain all customer information and documents required to open an account and till number and ensure know your customer (KYC) compliance
• Preparing regular sales activity and performance reports as required.
Knowledge and Experience required for this Role
• Certificate in relevant course or any other business-related course.
• At least 1-year experience in a sales job
• Passionate about sales
• Confident and self-driven
• Excellent communication skills both oral and written
• Strong interpersonal and negotiation skills
• Honesty and Integrity
• Ability to be an agent of change and innovation with a strong desire to excel
• Ability to deliver set business targets and services with minimum supervision.
Employment Terms: 6 months contract with a retainer and commission
Deadline for applications: 2nd June, 2023
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