Field B2B Sales Consultant

Position: Field B2B Sales Consultant
Number of Positions: 5
Department: Sales
Reports to: Head of Sales
Function Lines: Functionally accountable to the Head of Sales

Job Summary:
As a Sales Consultant, you will drive B2B sales in the furniture industry by acquiring new customers, presenting products, and negotiating deals. You will manage client accounts, build strong relationships, and provide exceptional customer support. Key responsibilities include compiling sales reports, maintaining accurate order records, and continuously improving through training. The ideal candidate should possess 3–5 years of hands-on experience in Field B2B sales, including account acquisition and management. A diploma or degree in Sales & Marketing or a related discipline is required. The candidate must demonstrate a consistent track record of achieving or surpassing sales targets, along with excellent communication, negotiation, and relationship-building skills.

KEY RESPONSIBILITIES

Customer Acquisition:
● Identify and reach out to potential customers through cold calling, emails, and networking events.
● Conduct product presentations, highlighting features and benefits tailored to customer needs.
● Communicate our value proposition effectively to potential customers.
● Negotiate terms and conditions to secure agreements and close sales.
● Finalize transactions while ensuring high customer satisfaction.

Account Management and Customer Support:
● Build and maintain strong client relationships to understand their needs and concerns.
● Provide information and support to help clients make informed decisions.
● Manage post-delivery communication and handle feedback, complaints, or changes in requirements.
● Resolve customer complaints promptly and effectively.
● Collaborate with team members to ensure a seamless customer experience.
● Gather customer feedback and stay updated on market trends to adapt sales strategies.

Sales Administration and Development:
● Compile and submit individual sales reports as required.
● Ensure accuracy in order information from input to completion.
● Engage in ongoing training and development to enhance your skills.

KEY SKILLS
● Communication: Clear and effective verbal and written skills to build rapport, present products, and negotiate deals.
● Customer Relationship Management: Ability to establish and maintain strong client relationships for repeat business and long-term satisfaction.
● Persuasion and Negotiation: Proficient in influencing decisions, addressing objections, and negotiating favorable terms.
● Active Listening: Attentive listening to understand and respond to client needs and preferences.
● Product Knowledge: Comprehensive understanding of our products, their features, and how they meet customer needs.
● Problem-Solving: Analytical skills to assess challenges and offer effective solutions.
● Time Management: Efficiently prioritize tasks and manage sales pipelines in a fast-paced environment.
● Resilience and Persistence: Ability to handle rejection and remain motivated to pursue potential leads.
● Technical Savvy: Familiarity with CRM software, online platforms, and digital communication tools.
● Emotional Intelligence (EQ): Understand and manage emotions to build better client relationships and handle complex interactions.
● Adaptability: Flexibility to adjust sales strategies based on market trends and customer preferences.
● Sales Strategy and Planning: Develop and execute effective sales plans to maximize conversion rates.
● Presentation Skills: Deliver engaging presentations that highlight key product features and benefits.

Requirements

EDUCATION & EXPERIENCE
● Diploma/Degree in Sales & Marketing or a related field.
● Must have 3–5 years of B2B field sales experience with a strong track record of consistently achieving or surpassing sales targets.
● Proven experience in opening and managing client accounts is essential.

WHY JOIN OUR CLIENT?
Career Growth: Opportunities for professional development and skill enhancement.
Supportive Culture: Work in a professional yet supportive environment with opportunities for learning and growth.
Impact: Contribute to creating workspaces that enhance productivity and performance