Head of Strategic Intelligence & Market Insights Unit

2. Key Responsibilities2.1 Strategic Leadership

• Develop and execute the unit’s vision, strategy, and market positioning
• Establish the unit as a high-impact, revenue-generating advisory function
• Align unit goals with broader organisational objectives

2.2 Business Development & Demand Generation

• Identify, target, and engage clients across government, private sector, and institutions
• Translate business challenges into paid research and advisory opportunities
• Build, manage, and sustain a strong sales and opportunity pipeline

2.3 Client Engagement & Advisory

• Lead high-level client engagements and strategic discussions
• Diagnose client challenges and design tailored solution frameworks
• Present insights, reports, and recommendations to senior decision-makers

2.4 Research Oversight & Delivery

• Oversee the design, execution, and delivery of research projects
• Ensure outputs are practical, insight-driven, and actionable
• Maintain high standards of quality, credibility, and relevance

2.5 Revenue & Commercial Performance

• Drive consistent revenue growth and profitability for the unit
• Meet and exceed defined revenue targets
• Optimise pricing strategies and project margins

2.6 Team Leadership & Management

• Build, lead, and mentor a high-performing multidisciplinary team
• Allocate roles, manage performance, and support professional development
• Foster a culture of accountability, innovation, and results

2.7 Partnerships & Stakeholder Management

• Develop strategic partnerships with institutions, industry bodies, and key stakeholders
• Position the unit as a trusted intelligence and advisory partner

2.8 Operational Execution & Performance Tracking

• Develop and implement SOPs and operational frameworks
• Track performance metrics including pipeline, conversions, revenue, and delivery
• Conduct regular performance reviews and continuous improvement initiatives

3. Key Performance Indicators (KPIs)

• Revenue growth and targets achieved
• Number of deals closed and conversion rate
• Strength and sustainability of business pipeline
• Client satisfaction, retention, and repeat business
• Timeliness, quality, and impact of project delivery

4. Qualifications & Experience

• Bachelor’s degree in Business, Economics, Public Policy, or a related field
• Master’s degree is an added advantage
• 5–10 years’ experience in consulting, research, strategy, or advisory roles
• Strong commercial acumen and business development expertise
• Proven leadership, stakeholder engagement, and team management skills

5. Success Profile

The ideal candidate will:

• Build and sustain a strong and profitable revenue pipeline
• Translate complex insights into clear, actionable solutions
• Lead and inspire a high-performing team
• Position the unit as a market leader in intelligence and advisory services
• Deliver measurable business impact and growth

6. Reporting Line

Reports to: Director 
Direct Reports: Analysts, Business Development Team, Support Staff

7. Role Summary

This is a strategic leadership role combining commercial, analytical, and operational excellence. The Head of Strategic Intelligence & Market Insights Unit will be responsible for building a high-impact, revenue-generating advisory function that drives growth, innovation, and informed decision-making.