HR & Admin Assistant

Key Responsibilities

1. Performance Management & Strategy Alignment

² Implement and monitor the Balanced Scorecard (BSC), cascading KPIs and OKRs across all departments.

² Support design and execution of performance appraisal systems and employee scorecards.

² Develop performance dashboards and HR analytics tools in collaboration with IT.

² Facilitate performance review sessions, feedback mechanisms, and continuous performance improvement initiatives.

2. HR Maturity & Strategic HR Development

² Support institutionalization of HR & Organization-wide Maturity Models to measure, benchmark, and enhance organization capability and HR culture.

² Embed 360° Strategic Human Resource Management (SHRM) to align people strategy with corporate strategy.

² Coordinate career development initiatives, talent mapping, and competency frameworks.

3. Talent Management & Organizational Development

² Develop and maintain Job Descriptions (JDs) aligned to strategic goals.

² Support creation and execution of Career Pathways, Promotion Structures, and Skills Mapping Frameworks.

² Manage disciplinary and grievance processes in compliance with company policy and labor laws.

² Collaborate on designing and managing incentive schemes, bonus, and commission structures to reward performance.

4. Recruitment, Onboarding & Retention

² Manage end-to-end recruitment

² Coordinate strategic and standardized onboarding programs to ensure consistent employee integration.

² Maintain onboarding templates, checklists, and training schedules to enhance new hire experience.

² Track probation reviews and employee assimilation metrics.

5. Core HR & Administration

² Maintain accurate employee records, contracts, and data in the HR Information System (HRIS).

² Support compliance, policy implementation, and periodic audits.

² Manage administrative functions including logistics, facilities, and vendor coordination.

² Ensure alignment of HR systems with IT to support automation and data-driven insights.

Qualifications & Competencies

² Bachelor’s degree in Human Resource Management

² Certified Human Resource Professional (CHRP / RCHRP) is mandatory.

² 3–5 years of progressive HR experience.

² Proven understanding of Balanced Scorecard, KPIs, OKRs, and performance-based incentive frameworks.

² Experience in career path design, skills mapping, and HR systems implementation.

² Strong understanding of Kenyan labor laws and disciplinary management procedures.

² High proficiency in MS Excel, PowerPoint, and HRIS/dashboarding tools.

² Strong communication, analytical, and stakeholder engagement skills.