Human Resource & Admin Manager

Duties and Responsibilities:

1. Talent Acquisition and Retention:

• Develop and implement effective recruitment strategies to attract skilled professionals in the industry.
  
• Conduct interviews, evaluate candidates, and make hiring recommendations.
  
• Collaborate with department managers to forecast staffing needs and address talent gaps.
  
• Design retention programs to foster employee engagement and reduce turnover.

2. Employee Relations and Conflict Resolution:

• Serve as a trusted advisor to employees and managers on HR-related issues.
  
• Handle employee grievances, conflicts, and disciplinary actions in a fair and consistent manner.
  
• Promote a positive work environment through effective communication and conflict resolution techniques.

3. Training and Development:

• Identify training needs and develop programs to enhance employee skills and competencies.
  
• Coordinate with external training providers and internal subject matter experts to deliver relevant training sessions.
  
• Monitor employee performance and provide constructive feedback to support professional growth
  

4. Compliance and Policy Implementation:

• Stay abreast of labor laws, regulations, and industry standards to ensure compliance.
  
• Develop and update HR policies, procedures, and employee handbooks as needed.
  
• Conduct regular audits to assess compliance with company policies and legal requirements.

5. Administration Support:

• Administer employee benefits programs, including health insurance, retirement plans, and other perks.
  
• Maintain up-to-date employee records, contracts, and HR documentation.
  
• Manage HR budgets, payroll coordination, leave administration, and statutory submissions.
  
• Implement HR information systems (HRIS) to streamline operations.

6. HR Metrics and Reporting:

• Track key HR metrics, such as turnover rates, recruitment costs, and training effectiveness.
  
• Prepare regular reports and presentations for management review.
  
• Use data insights to inform decision-making and improve HR processes.

7. Performance Management & Development

• Develop clear performance frameworks and feedback loops
  
• Coordinate learning and development programs that match individual and team growth goals
  
• Coach managers on people development and conflict resolution

Required Specifications:

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
  
• Registered member of IHRM(Added advantage)
  
• 5+ years of HR experience, preferably in events, entertainment, media, creative, or hospitality industries.
  
• Proven experience setting up HR structures (ideal for someone who has built or formalised HR teams).
  
• Excellent communication, negotiation, and conflict resolution skills.
  
• Strong understanding of Kenya’s labor laws and HR compliance.
  
• Experience managing both permanent and project-based/event-specific staff.