HUMAN RESOURCE MANAGER

JOB TITLE:HUMAN RESOURCE MANAGER

NATURE OF JOB: FULLTIME

INDUSTRY:RETAIL

SALARY: KSHS. 70,000-80,000

JOB LOCATION:WESTLANDS

DUTIES AND RESPONSIBILITIES

HR Strategy & Policy Development

• Develop and implement HR strategies aligned with the organization’s goals.
• Review and update HR policies and procedures in compliance with labor laws and best practices.
• Advise senior management on HR planning, organizational design, and workforce development.

Recruitment & Onboarding

• Lead end-to-end recruitment processes: job postings, interviews, shortlisting, background checks, and offer letters.
• Ensure a smooth onboarding process for new hires to promote engagement and retention.
• Maintain and update job descriptions for all positions.

Performance Management

• Implement and manage a performance appraisal system that drives high performance.
• Support line managers in setting KPIs, evaluating employee performance, and conducting performance reviews.
• Identify skill gaps and coordinate training and development initiatives.

Employee Relations & Welfare

• Serve as the primary point of contact for employee grievances, conflicts, and disciplinary issues.
• Foster a healthy and inclusive work environment that promotes mutual respect and productivity.
• Plan and implement staff welfare initiatives, team-building activities, and employee engagement programs.

Legal Compliance & Records Management

• Ensure compliance with all Kenyan labor laws, statutory deductions (SHIF, NSSF, PAYE), and employment standards.
• Maintain accurate and up-to-date employee records, contracts, and HR documentation.
• Prepare HR-related reports for internal and external use, including audits and regulatory bodies.

HRIS and Administrative Oversight

• Manage and optimize the Human Resource Information System (HRIS) for efficient data management.
• Generate HR metrics and reports (turnover, absenteeism, training hours, etc.).
• Oversee administrative staff and ensure HR documentation and filing systems are up to date.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Minimum of 5 years progressive HR experience, with at least 2 years in a supervisory or managerial role.
• Certified HR Professional (e.g., CHRP-K) is an added advantage.
• In-depth knowledge of Kenyan labor laws, HR best practices, and statutory regulations.
• Proficiency in HRIS systems and Microsoft Office Suite (Word, Excel, PowerPoint).