OPERATIONS & LOGISTICS MANAGER- EVENT MANAGEMENT

Key Responsibilities

1. Logistics Efficiency

• Plan and coordinate movement of décor, styling assets, premium rentals, and technical equipment.
• Ensure timely loading, dispatch, transport, setup, and return of event assets.
• Optimize routing, fleet utilization, manpower planning, and fuel consumption.
• Maintain accurate dispatch controls and safe handling standards.
• Ensure logistics support flawless, punctual setups for all events.

2. Operational Execution & Quality

• Translate client briefs and creative designs into actionable operational plans.
• Lead décor setup, technical installations, floral placement, and finishing quality.
• Maintain the  execution standards of elegance and precision.
• Supervise event-day operations, coordinating fast and professional troubleshooting.
• Ensure full operational readiness for all scheduled events.

3. Inventory, Assets & Cost Control

• Oversee storage, maintenance, and deployment of décor inventory and premium rentals.
• Enforce strict stock controls to minimize breakages, losses, and variances.
• Track asset utilization, verify supplier invoices, and enforce cost control.
• Conduct accurate physical counts and maintain up-to-date asset logs.
• Ensure all décor materials and equipment meet event-readiness standards.

4. Team Leadership & Productivity

• Provide daily direction to supervisors, drivers, logistics crew, technical teams, and admin staff.
• Conduct daily briefings and assign duties clearly and effectively.
• Monitor team productivity, task completion, discipline, and professionalism.
• Lead coaching, capability building, and performance improvement.
• Maintain a strong operational culture of teamwork and accountability.

5. HSE Compliance & Risk Management

• Enforce OSHA/WIBA compliance and proper use of PPE across all operations.
• Ensure timely reporting, investigation, and closure of incidents or near misses.
• Conduct pre-event risk assessments and implement mitigation strategies.
• Oversee preventive maintenance for vehicles, tools, and technical equipment.
• Maintain a safe, compliant, and hazard-free environment for all teams.

6. Documentation & Administration

• Oversee job cards, checklists, delivery notes, logs, and incident reporting.
• Maintain complete, accurate, and audit-ready operational documentation.
• Coordinate procurement follow-ups and administrative workflows.
• Ensure proper filing systems with traceability and record integrity.
• Lead documentation standards to support audit compliance and operational discipline.

7. Coordination & Reporting

• Submit timely daily and weekly operational reports to the Managing Director.
• Maintain strong alignment between Operations, Sales, Creative, Procurement, and Finance.
• Ensure prompt internal communication and efficient information flow.
• Participate in planning meetings, strategy reviews, and operational briefings.
• Drive high-level coordination to support exceptional execution and client experience.

Qualifications & Experience

• Diploma or Degree in Operations, Logistics, Supply Chain, Business Administration, or related field.
• 4–7 years’ experience in event logistics, operations management, hospitality, or project execution.
• Demonstrated success supervising multi-functional teams in fast-paced environments.
• Strong expertise in logistics planning, fleet management, inventory control, and work flow coordination.
• Knowledge of OSHA/WIBA compliance, safety standards, and quality management.
• Excellent communication, problem-solving, and decision-making capabilities.

Core Competencies

• Operational planning & execution
• Event logistics & production management
• Leadership & people coordination
• Inventory & asset management
• Cost control & resource optimization
• Documentation & administrative accuracy
• Crisis resolution & problem-solving
• Communication & collaboration
• Time management & discipline
• HSE compliance & risk control
  
•  Behavioural Expectations

• Excellence: Upholds luxury-level quality and precision.
• Professionalism: Calm, composed, and brand-aligned behavior.
• Passion: Genuine commitment to creating exceptional moments.
• Innovation: Improves systems, processes, and efficiencies.
• Discipline: Maintains structure, consistency, and accountability.
• Leadership: Demonstrates confidence, clarity, and solution-focus.