PERFUME SALES LADIES (10 POSITIONS)

JOB TITLE :PERFUME SALES LADIES (10 POSITIONS)

NATURE OF JOB: FULL TIME

INDUSTRY:RETAIL

SALARY: KSHS.25,000-30,000

JOB LOCATION:NAIROBI

DUTIES AND RESPONSIBILITIES

Customer Engagement & Relationship Building

• Greet customers warmly and create a welcoming shopping experience.
• Understand customer needs, preferences, and occasions to recommend suitable perfumes or cosmetic products.
• Follow up with loyal clients and provide personalized suggestions to encourage repeat purchases.

Sales Performance &; Target Achievement

• Actively promote and sell perfumes and related products to meet and exceed daily, weekly, and monthly sales targets.
• Use persuasive selling techniques to upsell and cross-sell products, enhancing overall revenue.
• Maintain accurate records of sales and customer interactions to support performance tracking.

Product Knowledge & Presentation

• Demonstrate in-depth knowledge of the features, benefits, and unique qualities of each perfume or cosmetic product.
• Stay updated on new product launches, promotional campaigns, and seasonal trends.
• Ensure products are displayed neatly, attractively, and according to company merchandising standards.

Customer Service &  Problem Resolution

• Respond promptly to customer inquiries, complaints, or concerns, providing effective solutions.
• Educate customers on proper product usage and care to enhance satisfaction and loyalty.
• Build trust with clients through consistent, high-quality service, ensuring a positive brand experience.

Store Maintenance &  Team Collaboration

• Keep the sales floor, counters, and displays clean, organized, and fully stocked.
• Assist colleagues in coordinating store promotions, events, and marketing initiatives.
• Contribute ideas to improve store performance, customer engagement, and sales
• strategies.

Professionalism & Personal Presentation

• Maintain a polished, professional appearance that reflects the brand image.
• Exhibit confidence, enthusiasm, and a positive attitude while interacting with customers and team members.
• Represent the brand as a knowledgeable and approachable ambassador at all times.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Sales, Marketing, Business, or a related field.
• Proven experience in cosmetic or perfume sales is highly desirable.
• Excellent interpersonal and communication skills.
• Strong customer service orientation and persuasive selling skills.
• Confident, well-groomed, and professional appearance.
• Ability to work under pressure and achieve sales targets consistently.
• Friendly, energetic, and results-oriented mindset.