Job Title: Regional Sales Coordinator
Number of Positions: Two
Work Location: Thika
Industry: Bread Manufacturing
Department: Sales (Bread Manufacturing)
Reports To: National Sales Manager
Employment Type: Full Time
Job Brief: The sales coordinator is responsible for implementing the business sales strategic plans to achieve and exceed sales revenue targets in schools and institutions across the country.
Key Duties and Responsibilities:
• Key Schools and other Institutions Sales Management:
o Business development in existing and new schools/ Institutions and HORECA
o Actively seek out and engage new clients in the institutional clients, including schools, hospitals, and catering services.
o Activate dormant accounts for business growth.
o Monitor schools/institutions and HORECA account for sales and ensure set targets are achieved in line with overall company objectives.
o Demand forecasting with customers and sharing projected demands for production planning.
• Trade Execution:
o Support marketing campaigns by planning and leading market promotional activities in schools and institutions.
o Design joint promotional and marketing initiatives with customers and review outcomes.
o Lead joint business discussions with key School/ institutions and HORECA customers and document JBPs.
• Market research & Insight Management:
o Conduct competitor analysis, keeping abreast of market trends and competitors move to achieve market share metrics.
o Gather bread industry trends and give informed suggestions on adjustments to suit the trends.
• Customer Relationship:
o Develop and maintain exemplary customer relationships for both existing and new customers while ensuring clarity on business processes and policies in both delivery and account settling and reconciliation.
• Sales Operations:
o Lead the channel operations in liaison with the National sales Manager, ensuring clarity of channel forecast and backward alignment to the planning.
o Optimize our go to market for the channel and drive operational efficiency while maintaining utmost customer satisfaction.
o Conduct client visits for existing and potential outlets to achieve the given sales targets and ensure sustained business growth.
• Sales Revenue Growth in Schools and Institutions
o Proactively manage the cash and credit resources of the customer to drive growth of Company products in terms of volume and value.
o Monitor and manage company assets such as crates, as per the company policies and procedures to ensure optimal use.
o Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.
• Debt Management
o Ensure account payment and reconciliations are made on time to avoid supply inconsistencies.
o Ensure Schools and institutions Accounts operate within the stated credit limits.
• Sales Team management, Training and Development
o Supervise the activities of the sales team
o Lead and motivate the sales team to consistently meet/exceed and close sales targets/ deals.
o On board and train new hires and provide ongoing skills development opportunities.
o Foster a culture of continuous learning and professional growth.
o Conduct regular sales meeting and performance reviews to ensure the team is on track to meet the sales targets
• Additional Responsibilities
o Perform any other tasks or duties assigned by management to support the overall sales goals and objectives of the company.
Accountabilities:
The National Sales Manager is accountable for the following:
o Overall company sales growth (percentage and in volume) in the two channels.
o All daily sales reconciliation
o Credit management – old and new Debt and cash balances
o Team Management.
o Cost management.
o All Crates issued
o Company property
o Returns-Zero
Requirements
Education and Key qualification Requirements:
Education:
o Degree in Business Administration, Sales & Marketing or a related course
o At least 5 years’ experience in sales management– FMCG preferable and Institutions sales
o Those with experience selling bread/confectionery products will have an added advantage
Desirable Skills:
Leadership
• Demonstrated success in sales leadership role
• Deeper knowledge of managing a high-performance sales team
• Capability to motivate, mentor, coach and lead a team to success
• Collaborate and foster a positive sales work environment.
Communication
• Excellent communication and interpersonal skills with ability to build and maintain relationships with clients, partners and the team
• Effectively convey information, instructions, and expectations.
• Possess active listening skills and the ability to provide constructive feedback.
Organizational Skills
• Efficiently manage time and resources.
• Prioritize tasks to streamline workflows and optimize productivity.
Problem Solving
• Strong problem-solving skills
• Analyse complex situations, think critically, and implement effective solutions.
• Be adaptive and make informed decisions under pressure.
Technical Expertise
• Deep understanding of the manufacturing process and related machinery.
• Stay updated with technological advancements in the bakery industry.
Computer Skills
• Proficiency in MS office packages is desirable for this job.
Physical Requirements:
• Work is performed at the market/ customer level and requires extended periods of travelling, driving and occasional lifting of crates of up to 6 kg.
• Flexible working hours, including weekends and late hours, may be required to meet sales targets