Job Summary
Administration support to the sales team. Ensure customer details are captured on ZOHO and the sales process is completed in the shortest time.
- Minimum Qualification:Diploma
- Experience Level:Entry level
- Experience Length:1 year
Job Description/Requirements
Overall Job Purpose
Administration support to the sales team. Ensure customer details are captured on ZOHO and the sales process is completed in the shortest time.
Department: Sales & Marketing Department
Reports to: Sales Coordinator
Direct reports: None
Key Responsibilities
• Create estimates, sales orders
• Create and follow tasks for daily work completed
• Track projects that are ongoing
• Perform administrative and clerical work for the sales team
• Communicate with clients & sales staff
Academic Qualifications
• Diploma in environmental sciences; garden parks, landscape & architecture, or any related field
Professional Qualifications
• Course on Landscaping
• Diploma in administration
Other requirements (unique/job specific)
• Product knowledge and technical know-how
• Three years of experience in related work
• Writing proposals
Key Performance Indicators
• Up-to-date client database
• Status updates on all projects/jobs
• Sales orders turnaround time
• Customer service turnaround time
• Daily, weekly, and monthly task planning
Behavioral Competencies/Attributes:
• Teamwork
• Communication skills
• Customer care/ service
• Reporting skills
• Organization
• Attention to detail
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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