The ideal candidate should meet the following requirements: -
Effectively manage all Order to Cash processes to maximize customer service levels from available stock at optimal distribution cost.
PURPOSE:
Sales order management. Processing customers Local Purchase Orders through order management accurately and timely.
Main accountabilities of the Administrative Assistant will include: -
• Sales order management. Processing customers Local Purchase Orders through order management accurately and timely.
• Coordinate order planning for timely deliveries. Ensure 3rd party logistics partners provide sufficient resources to serve orders at any given time (trucks, loaders, off loaders etc).
• Updating sales team on customer order status once released to logistics service providers upon invoicing. Ensure all orders are Paid in Time and Full before processing
• Process Fresh Produce sales orders (all fruits) by ensuring customer service is acceptable and minimize delays in the collection of the fruits. Share with line manager areas of challenges proactively.
• Ensuring Goods Receipt/Proofs of Delivery as well as Invoice Receipt is managed and accounted for.
Requirements
The ideal candidates should meet the following requirements: -
• A bachelor’s degree/ or Diploma holder in a Business-related field from a recognized institution.
• Knowledge and good understanding of ERP tools (Oracle) and proficient in MS Office (Advanced Excel and PowerPoint).
• A self-starter with demonstrable understanding of core customer service operations.
• Must be flexible with excellent interpersonal and communication skills.
ADDITIONAL ATTRIBUTES:
1. Pleasant, results oriented, hardworking, and a team player who possesses excellent interpersonal and communication skills.
2. Able to conclude tasks in a timely manner and under little or no supervision.
3. Well versed with MS Office (specifically Excel) with demonstrable ability to carry out data analysis and generate reports.